Emerging Leader with Strong Customer Service Skills

JENNA MAGANA

Hutto, TX **************@*****.*** 512-***-****

EDUCATION

Hutto High School – Hutto, TX

Dual-Credit Enrolled August 2022 – May 2025

- Enrolled in college-level English and History, AP Environmental Science, and AP Statistics

- GPA: 4.11

- Varsity athlete in Track, Golf, and Powerlifting—passionate about sports and trying new activities

WORK EXPERIENCE

City of Round Rock – Rock’N River Waterpark Round Rock, TX

Lifeguard March 2023 – August 2023

- Ensured a safe and fun environment for guests at a high-traffic waterpark

- Worked independently and with a team to enforce safety protocols and maintain park cleanliness

H Mack & Co Salon Round Rock, TX

Salon Receptionist April 2024 – March 2025

- Managed inventory, scheduling, and client interactions as a key front desk representative

- Developed strong communication, organization, and customer service skills

VOLUNTEER EXPERIENCE

Hutto High School Booster Clubs Hutto, TX

- Dedicated 60+ hours assisting the football, basketball, and soccer booster clubs

- Helped organize fundraising events, game-day operations, and logistics

Babysitting Round Rock, TX

- Provided childcare for relatives and family friends, ensuring a safe and engaging environment

- Developed problem-solving, patience, adaptability, and communication skills

CERTIFICATIONS & SKILLS

Certifications:

- American Red Cross CPR Certified

Skills:

- Organization Adaptability Communication Customer Service

- Problem-Solving Teamwork Time Management Leadership

- Positive Mindset & Accountability

INTERESTS

- Traveling (favorite destinations: Colorado & beaches)

- Exploring new sports and activities

- Skiing, fishing, and outdoor adventures

- Dressing up for dinners and events

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