Philip L. Reinking
Forest Lake, MN 55025
*********@*****.***
WORK HISTORY:
**** -******* ***** ******, **** Estate Agent/ Salesperson Twin Cities, MN
Licensed in MN and WI
Offer professional assistance with buying and selling off real estate
2019-2022 Home Depot, Front End Supervisor/ Specialty Supervisor Hudson, WI/Blaine, MN
•Responsible for positive interactions with store customers
•Focused on customer service, coaching employees, training and meeting sales goals
2012-2019 Priority Courier Experts, Independent Contractor Twin Cities, MN
•Manage multiple client orders while prioritizing for efficient work flow
•Troubleshoot, as needed, to provide satisfactory experience for all clients
•Provide professional, prompt, and courteous service for designated clients
•Execute safety requirements and administrative expectations
2007-2012 Honkin’ Joe’s Café & Catering, Owner/Operator Edina, MN
•Created menu concept and opened café and catering business
•Responsible for all aspects of the business including marketing, daily operations,
hiring, training and customer service.
1999-2007 Famous Dave’s of America, Inc., General Manager Minnetonka, MN
•Oversaw all restaurant operations including sales building,
training and development of staff, cost controls, local store marketing,
budgeting, P & L reconciliation
•Achieved positive comp store sales for five consecutive years
•Contributed to design and implementation of manager training programs, new
hire review processes, and guidelines for off-premise catering procedures
1990-1999 Vicorp Restaurants, ADE Restaurants., GM/F & B Director Minneapolis, MN
•High volume sales including bar, operations, banquet sales, promotions, and catering
1985-1990 Employment Development Corp., Rehabilitation Consultant Minneapolis, MN
•Served as a liaison between injured workers and their doctor, insurance
provider, employer, and attorney
•Helped in deciding action plans for retraining, performed job function
assessments and monitored clients job search activities and rehabilitation plan
EDUCATION:
1980-1984 Augsburg College, B.A Psychology/Communications
REFERENCES: Upon request