OUSMANE BAH
Customer Service Representative Sales Associate
Email: **************@*****.*** Phone: +223-**-**-**-** Available for Remote Work Languages: French (Fluent), English (Basic) PROFESSIONAL SUMMARY
Motivated and reliable Customer Service and Sales professional with over 7 years of experience in customer relations, sales support, and delivery services. Strong communication skills, customer-focused mindset, and ability to work efficiently in a remote environment. Seeking a remote Customer Service Representative position in the U.S. market.
CORE SKILLS
- Customer Service & Support
- Sales & Client Relations
- Communication & Active Listening
- Order Processing & Delivery Coordination
- Teamwork & Reliability
- Time Management
- Remote Work Adaptability
PROFESSIONAL EXPERIENCE
Delivery & Sales Associate — Mali (2016 – Present)
- Provided daily customer service to a diverse client base
- Managed product sales and order fulfillment
- Ensured timely delivery and customer satisfaction
- Handled customer questions, complaints, and follow-ups
- Built strong relationships leading to repeat customers
- Worked efficiently under pressure and deadlines
EDUCATION
High School Diploma – Social Sciences
Kodonso, Mali (2020)
ADDITIONAL INFORMATION
- Strong work ethic and positive attitude
- Comfortable working independently and in teams
- Willing to learn new tools and systems
- Available for full-time or part-time remote work