Shivam Gupta
Address: Village Post: Rasepur, District:
Azamgarh, State: Uttar Pradesh: 276129
Mobile No : 811-***-****
Objective
Experience
As an accomplished loss prevention
supervisor professional with 1.5 years of
experience, I have honed my skills in
ensuring the safety and protection of people
and assets. Throughout my career, I have
demonstrated a strong commitment to
maintaining a secure environment through
diligent surveillance, risk assessment, and
effective crisis management.
I have worked with Metro cash & carry
India Pvt Ltd. where I successfully
executed various security protocols,
implemented access control systems, and
collaborated with law enforcement agencies
to resolve incidents swiftly and efficiently.
My proactive approach to identifying
potential threats and implementing
preventive measures has contributed
significantly to the overall safety and
wellbeing of the organizations I served.
Additionally, I possess strong communication
and problem-solving abilities, which have
allowed me to establish positive
relationships with colleagues and provide
exceptional support during critical
situations.
Field Supervisor •Quess Crop pvt Ltd • from Jan
2025 to till date at Metro cash & carry India Ltd
– Location Bhandup Mumbai
Skills Covered: SAP, E-Com related, Incident
Management, Reporting Management, Inward & Outward Management, Critical Incident Management, Audit
Management, Asset Protection, Key Responsibility of Prevention Role, Surveillance monitoring, Incident response, Emergency preparedness, Team leadership, protocols implementation, Conflict resolution, Higher Proficiency in Verbal and Non-Verbal communications. Sr Supervisor •Terrier security service pvt Ltd •
from Apr 2024 to 31st Dec 2024 at Metro cash &
carry India Ltd – Location Bhandup Mumbai
Experience.
Skills Covered: Retail Loss Prevention, Surveillance Techniques, Inventory Management, Employee Training, Fire Related process, Access Control, Alarm Systems, Investigative Techniques, Customer Service, Report Writing, Microsoft Excel, CCTV Management. Identified and apprehended multiple external thefts & Fraud’s Skills
Education
Retail Loss Prevention
Surveillance Techniques
Inventory Management
Employee Training
Fraud Detection
Access Control
Alarm Systems
Investigative Techniques
Customer Service
Report Writing
Microsoft Excel
SAP – Ecom Related Query
Incident Management
Surveillance monitoring
Access control management
Incident response
Emergency preparedness
Team leadership
Risk assessment
protocols implementation
Conflict resolution
Report writing
Security system operation and
maintenance
CCTV Management
**********************@*****.***
SSC • 2016 • Uttar Pradesh Board
60% Marks
HSC • 2019 • Uttar Pradesh Board
76% in Science
Bachelor of Arts • 2022 • Veer Bahadur Singh
Purvanchal University
60% Marks in First Division
MSCIT • 2017 • Mumbai University
73% Marks in First Division
Polytechnic in Electrical Engineering currently perusing LEADERSHIP Experience
Lead a team of Loss Prevention Supervisor to ensure the safety and Loss prevention of the premises, including implementing and coordinating with LP Team, Loss
Preventions protocols, conducting regular patrols, and responding to incidents. Effectively communicated with team members to ensure clear understanding of tasks and responsibilities, fostering a cohesive and efficient working environment. Demonstrated strong leadership during emergency situations, making critical decisions and guiding the team to effectively resolve issues. Trained new LP staff, providing them with the necessary skills and knowledge to excel in their roles.