Bottle Service & Guest Experience Professional
Resume:
********************@*****.***
PROFESSIONAL SUMMARY
SKILLS and PROFICIENCES
I am a very organized and dependable person, always keeping a positive attitude. I maintain neat, clean, and professional demeanor with staff and customers. Outgoing and dedicated to my employment!
Problem solver
Team player
Great customer service skills
Can lift up to 40lb and heavier
Very visual and creative
WORK HISTORY
Salty’s, West Seattle, WA
9/2024 to PRESENT
Hostess
Greet and seat guests, manage reservations and waitlists.
Set up tables for regular service and special occasions (birthdays, anniversaries etc.)
Answer phone calls and handle inquiries, process to go orders.
Maintain a clean and organized host/entrance area.
Coordinate with kitchen and staff for smooth operations.
Create celebration cards for guests and prepare large party setups.
Five Guys, Bellingham, WA
5/2023 to 8/2024
Cashier/ Food Assembler
Take customers’ orders at register and gave them their order number.
Clean and cut food to prep for recipes.
Follow recipes and customers’ requests to prepare quality meals and assemble.
Clean and wipe down various surfaces with the correct cleaning products.
Bag food items and give to customers with a smile.
Clean and prep sinks with proper chemicals to clean and sanitize dishes
Bob’s Burgers & Brew, Birch Bay, WA
11/2021 to 2/2023
Hostess
Take reservations and to-go orders by phone, answer customer questions and inform accurate wait times.
Answer customer questions about hours, seating and menu information.
Assign people to tables suitable for needs and restaurant section rotation.
Support servers, food runners and bussers with keeping dining area ready for every guest.
Lovers, Bellingham, WA
10/2019 to 01/2020
Sales Associate/Cashier
Preformed end of shift cash-out operations according to store policies, maintained accurate counts and receipt records.
Connected with customers to support positive transactions experiences and address service concerns.
Operated POS terminals and cash drawer balancing.
Processed credit card and debit payments in systems, providing accurate charges and credits.
Ross Dress For Less, Bellingham, WA
01/2019 to 08/2019
Sales Floor/Fitting Room Associate
Cleaned and maintained fitting rooms regularly.
Collected discarded merchandise, sorted and returned to display racks.
Welcomed each customer to fitting room with warm smile and kind words.
Offered help to customers and brought alternative sizes.
Repackaged and tagged returned items for sales floor.
The Corner Store, Friday Harbor, WA
07/2018 to 10/2018
Cashier
Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Helped customers complete purchases, locate items and join reward programs.
Restocked and organized merchandise in front lanes.
The Hungry Clam, Friday Harbor, WA
04/2017 to 07/2017
Cook
Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
EDUCATION
High School Diploma, Friday Harbor, WA
05/2016
Friday Harbor High School
ABOUT ME
I love to exercise and eat healthy. I enjoy photography, shopping, meeting new people, taking care of my pets and learning about beauty and fashion. I have a lot of experience with houseplants such as propagation, fertilizing, pest control and harvesting, etc. I`ve collected over 200 houseplants!
EMILY ROTHLISBERGER
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