Senior Retail Store Manager with MBA and 10+ years' leadership
Resume:
Eric Obeng
********@*******.***
Chilliwack, BC V2R 5R5 778-***-****- Cell
OBJECTIVE: A position in Management
HIGHLIGHTS OF QUALIFICATIONS
Over 10 years’ experience in large retail management environments
Superior education and training: MBA and BBA; management training at two large corporations (Safeway and North West Company)
Extensive experience in invoicing, managing, working and supervising employees in a union and non-union environments
Knowledgeable on all relevant hygiene, health and safety legislation on safe working procedures and bylaw compliance and investigative skills.
Quick study and willing to learn new processes, procedures and ideas.
Demonstrates leadership maturity, self-awareness, confidence and courage in adapting to the local, regional, and global needs of the business
Ability to work rotating shifts
Insightful, organized and positive; a proven leader through a process of involvement, performance management and personal Leadership.
Coordinates efforts and resources across departments to achieve shared goals.
Ethically sound and promotes a culture of problem solving, inclusion, and a passion for the business.
Creative with strong problem-solving skills and the ability to lead and develop people
Excellent communication and coaching skills; patient and thorough in training
Balanced and physically fit: former varsity soccer player at SFU EMPLOYMENT EXPERIENCE
North West Company 2015 - 2024
STORE MANAGER / DISTRICT MANAGER
Analyzed financial and profitability reports on a daily and weekly basis
Implemented merchandising strategies; monitored, supported and developed department managers to achieve goals and targets
Monitored and analyzed financial reports to review targets
Credible, able to influence others, gain and build consensus and deal with difficult situations. Communicate and execute all corporate initiatives and directives in an effective and positive manner
Responsible for planning, organizing, directing, controlling and evaluating daily operations.
Inspires, engages, and develops others to attain business and personal goals.
Takes total accountability for achieving exceptional business results with a sense of urgency
Responsible for all facets of bylaw enforcement including field inspections and the interpretation of regulations and bylaws to department managers and staff.
Responsible for all HR functions including staff recruitment, development, schedule, conflict resolution, dealing with customer complaints and appropriate staff discipline
Canada Safeway Limited, Vancouver, BC 2009 – 2015
FIRST ASSISTANT STORE MANAGER
Tasked with motivating and inspiring 300 – 350+ unionized employees to contribute positively to superior customer service, sales and profit growth.
Identifying strategies to build business growth and execute ideas to achieve a competitive advantage
Demonstrates the highest standards of integrity and ethics
Communicates and enforces company policies and procedures for proper compliance
Effectively supports staff development and performance through training, facilitation and coaching.
Provides daily/ongoing direction and guidance to staff through staff meetings and effective ongoing two-way communication
Models, encourages and facilitates the ability of staff to work effectively together, and quickly identifies and addresses staff conflict in a manner that enables staff members to learn from the experience.
Inspires, mentors, takes ownership of work, promotes accountability, and gives direction to accomplish successful results
Implements, monitors and oversees the inventory flow including the in-stock and ordering of merchandise while protecting company assets by identifying opportunities to prevent shrink
Responsible for hiring, developing and scheduling staff
Analyzed financial / profitability reports on a daily and weekly basis
Implemented merchandising strategies; monitored, supported and developed department managers to achieve goals and targets
Supported managers to develop and fulfill goals and targets
Monitored / analyzed financial reports to review targets
Provided ongoing training and development opportunities for staff at all levels.
EDUCATION AND TRAINING STORE MANAGER MANAGEMENT PROGRAM, NORTH WEST COMPANY 2015 RLD PROGRAM, Canada Safeway Limited, Vancouver, BC 2009 o Retail Leadership Development Program
MBA, University of Ghana, Legon, Ghana 2014
BBA, Simon Fraser University, Burnaby, BC 2008
Finance, Accounting, Economics and Organizational Behaviour INTERESTS
Sports: soccer, basketball (coaching and playing), and golf
Leisure: reading and gardening
Community: organizing fundraisers for local school
Contact this candidate