Elizabeth Casanova
***********@*******.***
Mora, New Mexcio
Education
Experience
Luna community College
GED
Pharmacy Assistant
El Centro Family Health Las Vegas New Mexico
November 2021 to June 2025
Handle incoming patient calls and assist in resolving medication issues i.e., refills insurance coverage issues, Maintain communication with Provider about any concerns. Handle incoming calls from Pharmacists at retail pharmacies and assist with any questions or concerns. Dispense medication from in-house pharmacy. Council patients on use of medications by provider instructions. Outcall to PBM,s when there is an issue with coverage. Initiate, submit and follow through with Prior Authorizations. Audit in-house pharmacy stock for outdates and or shortages. Assist State Pharmacists with inspection audits. Keep monthly audit of Warfarin usage of patients, submit to head pharmacist.
Veterinary Assistant
Brainerd Animal Health Center Sapello, New Mexico
2011 -2016
Answered incoming calls. Set up surgery suite and assisted Dr in surgery. Performed dentals. Monitored patient in recovery. Dispensed medication, typed labels. Routinely audited pharmacy for outdated meds. Kept log updated for controlled medications per State requirements.
Office Manager
Casanova Construction LLC Sapello New Mexico
2007-2010
Took incoming calls. Filed monthly taxes.
Communicated with Federal and State representatives
regarding any tax issues. Assisted with audits.
CNA
ST Vincent Hospital Santa Fe New Mexico
Performed all duties routinely required of CNA’s
CNA
New Mexico Behavioral Health Institute
Performed all duties routinely required of CNA’s
References provided upon request