Front Desk & Guest Services Professional

Antonette Gooden

Belle Isle Road

Grange Hill P.O.

Westmoreland

Tel #: 1-876-***-****

Email:****************@*****.***

OBJECTIVE: To utilize my skills, abilities and knowledge to contribute to the growth and development of the organization as well as quality customer service while being resourceful and innovative.

EDUCATION: 2008-2013 Rusea’s High School

2002- 2008 Grange Hill Primary

1998-2002 Top Lincoln Early Childhood Ins.

QUALIFICATION: Caribbean Examination Council (CXC Obtained)

Electronic Document Preparation Management

English Language

Spanish

Social Studies

Integrated Science

Principle of Accounts

Office Administration

Level 1- Appleton Rum Training Certification

Microphone Trained by Mrs.Fay Ellington

EXPERIENCE: Jamwest Motorsports &Adventure Park- Front Desk Supervisor

2018- Present

Little London

Negril P.O.

Westmoreland

Couples Swept Away Resort- Entertainment

Coordinator-Feb2016 - Aug2018

Norman Manley Blvd,

Negril PO

Westmoreland

Teleperformance - Bookit.com-Reservations’ Agent-Jan 2016-Oct2016

AllianceOneInc.

1 Mangrove Way

Montego Bay Freezone

St James

Firefly Beach Cottages -Front Office/Receptionist- Sept 2015-Jan2016

Norman Manley Boulevard

Negril PO

Westmoreland

Tensing Pen Hotel-Front Office/Receptionist – Aug2014-October2014

West end Rd

Negril PO

Beachcomber Club Resort- Front Office/Receptionist-Aug-Dec2013

Norman Manley Boulevard

Negril PO

CLUBS: Rusea’s High Girl’s Football

Rusea’s High Girl’s Guide

Grange Hill Police Youth Club

Special Skills: Emcee Skills /Public Speaking

Typing Skills

Communication

REFERENCES: Available upon request

Belle Isle Road,

Grange Hill P.O.,

Westmoreland.

October 19, 2024

Human Resource Management and Development,

Westmoreland Public Health Services,

Barracks Road,

Savanna la Mar,

Westmoreland.

Dear Sirs,

I am writing to express my interest in the Health Records Clerk position at Westmoreland Public Health Services, as advertised. With my strong background in administrative support and customer service, along with excellent interpersonal skills, I believe I would be a valuable addition to your team.

In my previous roles, I have developed a solid foundation in managing customer’s records, maintaining confidentiality, and ensuring accurate data entry. My experience in customer service has honed my ability to communicate effectively with diverse populations, addressing their concerns with empathy and professionalism. I understand the importance of providing accurate information and support to both patients and healthcare providers, which I prioritize in every interaction.

I am highly organized and detail-oriented, qualities that are essential for maintaining accurate health records. My proficiency with various computer systems and software enables me to adapt quickly to new technologies, ensuring efficiency in my work.

I am excited about the opportunity to contribute to Westmoreland Public Health Services and support your mission of delivering quality healthcare. Thank you for considering my application. I look forward to the possibility of discussing my qualifications further.

Sincerely,

Antonette Gooden

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