Hard-working, versatile trades & customer service professional

Chad Letkemann 907-***-****

**** **** ******* **** ****************@*****.***

Tucson, AZ 85705

Career Overview

Excellent communicator with 6+ years experience working in a fast paced, high volume environment as a Director of Marketing and Customer Service Representative. Core Strengths

MS Windows proficient

Strong organizational skills

Multi-line phone usage

Courteous demeanor

Type 35 wpm

Excellent tele communication skills

Distraction free concentration

Conflict resolution

Accomplishments

Professionally processed high call volume, providing information and service. Responsible for addressing customer isJanuarysues in a timely manner Exceptional Quality Assurance Assessments

Received regular Quarterly Bonus

Related Experience

Gospel Rescue Mission June 2024-July 2025

Intake Specialist Tucson, AZ

Duties: Responsible for determining eligibility for individual’s entry to program. Commercial Fisherman December 2017-September

2022

Deckhand Dutch Harbor, Alaska

Cosmopolitan Hotel & Casino July 2014-May 2017

Room Service Las Vegas, NV

Duties: Serviced wealthy clientele with Non-Disclosure Agreements. Mortgage Plus 1990-1998, 2006-2008

Director of Marketing/Loan Officer Honolulu, Hawaii Duties: Extensive outbound/inbound calling, field marketing and scheduling. References available upon request.

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