Progress-Driven QA Analyst Resume Title

Mickey Johnson

Tucson, AZ 520-***-**** - ********@*****.************** savvy QA Analyst offering 4 years of expertise in confirming proper functionality and usability of products before release. Plan test schedules and strategies according to project scope and delivery dates and monitor and track bug resolutions. Meticulously review documentation to verify technical accuracy and completeness and to mitigate risks. Professional Experience

MindPlay Tucson, AZ

QA Analyst July 2021 - Present

● Manage [Number] projects simultaneously, ensuring quality control and adherence to deadlines

● Conduct end-to-end testing of products to ensure proper performance under variety of conditions

● Thoroughly develop, document, and maintain test cases, test artifacts, test data, as well as data validation

● Utilize risk-based testing methodology to confirm applications secure, reliable, and robust

● Partake in design, execution, and analysis of internal QA processes to improve overall efficiency and effectiveness

● Supply detailed bug reports and defect analysis in order to prioritize fixes based on impact on end users

● Partnered directly with development team to resolve critical issues, leading to increase in on-time project releases

● Trained new QA personnel on new technologies, team best practices, and testing tools to verify efficient and effective testing

Time off due to Family Care January 2014 - June 2020

● Diligently oversaw caretaking of elderly parents Texas Family Fitness Dallas, TX

Personal Trainer/Sales Associate April 2012 - December 2013

● Served as Certified Training Instructor and created specialized workout plans for each client based on individual goals while providing assistance and motivation needed for achieving success

● Aided clients in meal planning for overall health and well-being in addition to implementing physical schedules weekly

● Coached clients focusing on customer service, exercise techniques, and injury prevention

● Collaborated with other team members to increase customer retention and drive sales, resulting in annual revenue increase

Productive Data Solutions Greenwood Village, CO

Test Technician January 2009 - December 2011

● Performed as Contractor assigned to Government program at Raytheon, QA testing of thermal weapons sights

● Executed regular functional testing and quality control testing on thermal weapon sights before shipping to customers

● Maintained detailed records of testing procedures, results, and issues and reported all failures and quality issues to management and QA personnel

● Consistently rated Top Producer and Quality Tech and gained position as mentor and trainer for new employees

Additional Experience

Boots & Coots Special Services Hazmat Technician Core Competencies

Functional Testing, Troubleshooting, Design Specifications, Best Practices, Security, Data Collection, Requirements Analysis, Defect Resolution, Problem Documentation, Key Performance Indicator Tracking, Quality Assurance Standards, Customer Satisfaction Technical Skills

Active Directory, Microsoft Office, Software Installation Graphic User Interface (GUI), Operating System Installation, Transportation Management Systems, Oscilloscopes Computer Networking, Hardware Installation, AM/FM Communications, Operating System Installation, Programming, Thermal Imaging, Technical Support, Functional Testing, Azure, Digital Electronics, AC/DC Electronics, Multi-Meters Education

Associate of Applied Science in Computer and Electronics Engineering Technology, ITT Technical Institute, Richardson, TX

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