Aspiring Service Professional Seeking Growth Opportunities

Anthony Torrez

Fontana, CA ***** • 909-***-**** • ****************@*****.***

Professional Summary

Dynamic and detail-focused professional with extensive experience at Starbucks and Gen Korean BBQ. Proven ability to enhance customer satisfaction through exceptional service and innovative beverage preparation. A strong team player with excellent time management and problem-solving skills, consistently maintaining cleanliness and organization in fast-paced environments. Skills

• Time management

• Friendly and outgoing

• Attention to detail

• Team player

• Active listener

• Excellent memory

• Cleanliness

• Problem-solving

Work History

Barista, 10/2021 to Current

Starbucks – Fontana, CA

• Crafted high-quality beverages consistently following established recipes and standards.

• Provided exceptional customer service, enhancing overall customer experience and satisfaction. Maintained cleanliness and organization of workspace to comply with health and safety regulations.

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• Operated espresso machines and other equipment efficiently to ensure timely service delivery.

• Managed cash register transactions accurately while ensuring a smooth checkout process.

• Collaborated with team members to maintain store workflow during peak hours effectively.

• Maintained a clean and organized workspace for optimal productivity and safety. Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.

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• Minimized spoilage with proper use of first-in-first-out stock procedures. Bartender, 02/2024 to 04/2025

Gen Korean BBQ – Corona, CA

Led bar team in preparing and serving beverages, ensuring timely service during high-volume shifts.

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• Maintained cleanliness and organization of bar area, adhering to health and safety standards.

• Developed innovative cocktail recipes based on seasonal ingredients, enhancing menu offerings.

• Served high customer volumes during special events, nights, and weekends.

• Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift. Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

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Contributed to a positive work environment through effective teamwork and communication with colleagues.

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Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.

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Cashier, 02/2019 to 06/2021

Smart & Final Extra – San Dimas, CA

Processed customer transactions accurately and efficiently, ensuring a positive shopping experience.

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• Maintained clean and organized checkout area to enhance operational efficiency.

• Assisted in inventory management by restocking shelves and monitoring stock levels.

• Resolved customer inquiries and complaints to maintain satisfaction and loyalty.

• Greeted customers entering store and responded promptly to customer needs.

• Welcomed customers and helped determine their needs. Collaborated with team members to optimize workflow during peak hours, improving overall service speed.

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Education

High School Diploma: 05/2020

Ledesma High School - El Monte, CA

Languages

Spanish

Native or Bilingual

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