Cloud & DevOps Engineer - Multi-Cloud Infra, CI/CD, GitOps

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PROFILE SUMMARY

Cloud & DevOps Engineer with 6+ years of experience designing, automating, and optimizing multi-cloud (AWS, Azure, GCP) infrastructure and CI/CD pipelines for regulated enterprises in healthcare, financial, and data analytics sectors. Expert in Infrastructure as Code (Terraform, Bicep, Ansible), containerization (Kubernetes, Helm, Docker), and observability (Prometheus, Grafana, Datadog). Proven record of delivering secure, compliant platforms aligned with SOC 2, HIPAA, and NIST frameworks, achieving 99.99% uptime and improving deployment velocity by 40% through GitOps automation.

TECHNICAL SKILLS

Cloud Platforms: AWS (EC2, S3, Lambda, EKS, Glue), Azure (App Services, AKS, SQL, Load Balancers), GCP (GKE, Pub/Sub, Cloud Run)

Infrastructure as Code: Terraform, Bicep, CloudFormation, Ansible, Packer

CI/CD Automation: Azure DevOps, Jenkins, GitHub Actions, GitLab CI, Argo CD, SonarQube

Containerization & Orchestration: Docker, Kubernetes (AKS/EKS/GKE), Helm, GitOps (Argo CD, Flux)

Monitoring & Observability: Prometheus, Grafana, Datadog, Dynatrace, CloudWatch, ELK Stack

Security & Compliance: HashiCorp Vault, IAM, TLS/SSL, OPA, Trivy, AquaSec, SOC2, HIPAA, NIST

Scripting & Programming: Python, Bash, PowerShell, Go, SQL

Methodologies: Agile, SRE, GitOps, Incident & Change Management, ITIL

WORK EXPERIENCE

EBSCO Industries, Birmingham, Alabama Azure DevOps Engineer July 2025 - Present

Description: EBSCO Industries, Inc. is a privately held American conglomerate across information services, publishing, digital media, outdoor products, manufacturing, real estate, and general services.

Key Responsibilities and Achievements:

Designed and managed multi-region Azure/AWS infrastructure using Terraform and Bicep, reducing provisioning time by 40%.

Built robust CI/CD pipelines in Azure DevOps and GitHub Actions to automate build, test, and deployment workflows.

Deployed and maintained AKS clusters with Argo CD (GitOps) for automated sync and self-healing operations.

Integrated Vault and AquaSec for secrets management and container image scanning, ensuring SOC 2/HIPAA compliance.

Implemented observability using Dynatrace and Grafana dashboards, reducing MTTR by 35%.

Partnered with analytics teams to automate Databricks + Azure SQL pipelines supporting data governance and insights.

Collaborated with product and analytics teams to deploy secure data pipelines using Databricks and Azure SQL.

Automated JIRA and Confluence backup & DR scripts (Python + PowerShell), cutting RTO by 60%.

Authored SOPs for CI/CD failures and provided 24/7 on-call support with root-cause analysis and incident resolution.

Mentored junior engineers and L1/L2 teams on system upgrades, JIRA administration, and post-deployment validation.

Led design reviews, test-plan creation, and end-to-end documentation for IaC and data-platform deployments, ensuring full lifecycle traceability and audit readiness.

Partnered with product and analytics teams to translate capability gaps into automated Databricks + Azure solutions aligned with the enterprise architectural roadmap.

Key Technologies: CI/CD pipelines, Azure DevOps, IaC, Terraform, ARM templates, Docker, Kubernetes, RESTful APIs, NSGs, TCP/IP, Azure Firewalls, DNS, VPNs, PowerShell, Python, Azure Load Balancer, SQL, Azure Cosmos DB, Splunk, Grafana, Selenium, Postman

Alabama Power, Birmingham, Alabama, USA AWS DevOps Engineer July 2024 – May 2025

Description: Alabama Power Company is a regulated, investor owned utility providing electricity to customers.

Key Responsibilities and Achievements:

Automated CI/CD pipelines for AWS Lambda, Glue, and Step Functions using CloudFormation and Jenkins.

Built EKS clusters and migrated workloads from EC2 to containers, achieving 25% cost savings with autoscaling.

Integrated Trivy and AquaSec scans into pipelines to enforce NIST/SOC 2 compliance.

Developed monitoring dashboards using Datadog and Prometheus for IoT & data analytics workloads.

Conducted post-incident RCA and deployed self-healing Lambda automation, reducing MTTR by 40%.

Supported DR drills, backup validation, and RTO testing for regulated utility workloads.

Created automated Lambda alerts and escalation policies for failed data ingestion workflows.

Collaborated with networking and platform teams to troubleshoot and stabilize high-latency data transfers from S3 to Snowflake.

Collaborated with data scientists to deploy AI/ML workloads securely on Kubernetes with GitOps practices.

Key Technologies: AWS, Python, Java, Docker, Kubernetes/EKS, Kafka, IoT Hub, AWS Lambda, CloudFormation DynamoDB, PostgreSQL, Oracle, RESTful APIs, Bash, PowerShell, Splunk, Datadog, Amazon EMR, AWS Glue, VPN, SSL/TLS, HTTP/HTTPS.

Indian Overseas Bank, Chennai, India Cloud Engineer December 2021 – July 2023

Description: Major public sector bank specializing in foreign exchange and overseas banking.

Key Responsibilities and Achievements:

Managed hybrid on-prem + cloud infrastructure for banking and forex applications.

Automated provisioning and patching using Ansible and Terraform reducing configuration drift.

Built Jenkins and GitLab CI/CD pipelines enabling automated deployments and regression testing.

Deployed ELK Stack and Grafana dashboards for observability, cutting detection time by 30%.

Integrated PCI and SOC 2 compliance checks into CI/CD workflows.

Created Python / Shell scripts for batch job automation, log parsing, and service recovery.

Automated batch job restarts and log analysis with Python and Shell scripts.

Coordinated with Dev and QA teams for post-deployment verifications and RCA for job failures.

Conducted root cause analysis (RCA) and automated self-healing restarts for critical banking services.

Supported Linux ops, TLS renewals, and on-prem incident management.

Enhanced observability and reliability by deploying ELK and Grafana stacks across hybrid environments.

Conducted post-incident reviews (PMIRs) to identify recurring issues and recommend design improvements.

Collaborated with QA and R&D teams on automated test environments and CI/CD integration.

Key Technologies: Jenkins, GitLab CI, Python, C++, Docker, Kubernetes, ELK Stack, Terraform, RabbitMQ, RESTful APIs, Nagios, Grafana, SSL/TLS, VPNs, firewalls, Agile, Elasticsearch, Logstash, Kibana, Chef, Puppet.

Hinduja Leyland Finance Limited, Chennai, India Cloud Engineer June 2019 – November 2021

Description: NBFC specializing in vehicle financing.

Key Responsibilities and Achievements:

Managed hybrid AWS + VMware infrastructure for financial ETL and data systems.

Automated patching and backups using Ansible and Python, increasing uptime by 30%.

Built Grafana dashboards for SLA tracking, capacity forecasting, and compliance audits.

Enforced Zero-Trust security policies with TLS-based encryption and network segmentation.

Coordinated DR tests, capacity planning, and infrastructure audits for mission-critical workloads.

Developed Grafana dashboards for SLA monitoring and batch job metrics visualization.

Automated patching and backup verification scripts in Python and Ansible for mission-critical workloads.

Implemented Zero-Trust security controls for cloud-hosted applications, ensuring data integrity.

Improved system uptime by 30% through proactive monitoring and capacity planning.

Developed scripts for infrastructure audit and test reporting improving QA collaboration.

Key Technologies: AWS, VMware, Terraform, Python, Docker, Kubernetes, RabbitMQ, REST APIs Gateways, RESTful APIs, Datadog, Grafana, SSL/TLS, firewall rules, VPNs, PostgreSQL, MongoDB, Cassandra.

Education

Master of Science in Management Information Systems August 2023 – May 2025 Auburn University in Montgomery, USA

Certifications:

Azure Certification: Certified in Azure Fundamentals with core knowledge of Azure services and cloud concepts.

AWS Certification: AWS Cloud Practitioner certified with foundational understanding of AWS services and cloud principles.

Python Certification from Frontline media certified Python Course In-Depth

Bhanu Prakash Racha

DevOps/Cloud Engineer

Email: ************@*****.***

Mobile: +1-334-***-****

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