Salesforce Developer with 3+ Years of Experience

Subhash Ravella Salesforce Developer

*******@***********.*** 940-***-**** USA LinkedIn

Summary

Highly skilled Salesforce Developer with 3+ years of extensive experience in designing, developing, and optimizing Salesforce solutions. Proficient in Apex, Lightning Web Components (LWC), REST API integrations, and Salesforce Cloud applications. Expertise in process automation, data integration, and UI/UX development. Adept at working with cross-functional teams using Agile methodologies to deliver scalable, reliable, and user-friendly solutions. Strong understanding of Salesforce development tools, CI/CD practices, and cloud-based solutions, consistently improving operational efficiency and system performance. Technical Skills

Salesforce Development: Apex, Lightning Web Components (LWC), Visualforce, Salesforce Setup

Integrations & APIs: REST API, Named Credentials, Remote Site Settings, Plaid, QuickBooks, NetSuite

Tools & Technologies: Salesforce CLI, GitHub, Visual Studio Code, Jira, Confluence, TestRail

Automation: Process Builder, Flow Builder, Batch Apex, Queueable Apex

Reporting & Analytics: Salesforce Reports, Dashboards

Collaboration & Communication: Slack, Zoom, Chatter

Version Control & CI/CD: GitHub, Visual Studio Code

Others: Email-to-Case, Web-to-Case, Lightning App Builder, Schema Builder Professional Experience

Salesforce Developer, Brex 01/2024 – Present Remote, USA

Worked on integration with Plaid, QuickBooks, and NetSuite, collaborating with product, engineering, and finance teams. Used Jira and Confluence for Agile requirement gathering, aligning 100% of business needs and reducing redundant workflows by 30% during planning.

Settled REST API integrations using Apex, Named Credentials, and Remote Site Settings. Devised scalable financial data models on the Salesforce Platform, improving reconciliation automation and dipping manual data processing time by over 40%.

Built Lightning Web Components (LWC) to display real-time financial data and account summaries. Applied AB testing for UI optimization, which resulted in a 25% improvement in user engagement from internal finance teams during pilot rollout.

Implemented Batch Apex and Queueable Apex to process and sync over 500,000 financial records weekly. Added retry logic and Platform Events for tracking failures, increasing data sync reliability and error recovery efficiency by 35%.

Led UAT sessions with stakeholders and QA, managing test coverage in TestRail. Validated features and resolved 100% of reported issues pre-deployment, ensuring a bug-free release and accelerating sign-off by two weeks.

Utilized Salesforce CLI, GitHub, and Visual Studio Code for version control and CI/CD. Integrated synced financial data with Salesforce Sales Cloud, improving sales reporting accuracy by 20% and reducing reconciliation turnaround time by 50%. Salesforce Developer, Dell Technologies 01/2020 – 07/2022 Andhra Pradesh, India

Led requirement gathering for the IT Service Management (ITSM) Optimization Project, collaborating with IT, HR, and Operations via Zoom and Confluence. Defined technical specs from business needs, increasing development clarity and project efficiency by 20%.

Built Apex triggers, classes, and batch jobs to automate case management processes. Collaborated with QA teams during UAT to validate logic, improving case resolution time by 30% and ensuring seamless production deployment.

Developed Lightning Web Components (LWC) and Aura Components for custom UI enhancements. Ran A/B testing with users to optimize layouts, improving agent efficiency by 20% and accelerating user adoption.

Integrated Email-to-Case and Web-to-Case using Apex controllers and Visualforce, automating ticket intake workflows. Collaborated with operations and support teams to ensure accurate mapping, cutting manual entry errors by 50%.

Extended Service Cloud using Apex-driven Assignment and Escalation Rules, ensuring SLA compliance and smart ticket routing. Worked closely with IT leads to align escalation logic with business rules, increasing response time efficiency by 25%.

Performed Salesforce administrative tasks including custom field creation, validation rules, and page layout assignments using Object Manager and Schema Builder, improving data integrity and UI experience across multiple internal teams.

Designed dashboards and reports using SOQL and Salesforce Reports, surfacing agent performance, SLA metrics, and ticket volumes. Collaborated with leadership to iterate dashboards post-UAT, resulting in 10% productivity gains for IT management. Education

University of North Texas Denton, TX, USA

Master of Science in Information Systems and Technology 08/2022 – 05/2024 Gandhi Institute of Technology and Management Visakhapatnam, India Bachelor of Technology in Computer Science Engineering 06/2016 – 07/2020

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