Dedicated Office Manager Healthcare Administration Expert
Resume:
Narinder kaur
***************@*****.***
Office manager/medical receptionist
Dedicated Office Manager with over 17 years of healthcare experience, specialising in office management and patient services.
Proven expertise in administration, customer relations, and efficient communication with medical professionals.
Successfully managed transcription operations, ensuring timely documentation and comprehensive administrative support in fast-paced environments.
Possesses a Diploma in Business Management and ongoing studies in Healthcare Assistance.
Ready to leverage unique skills to enhance operations and improve patient care in a dynamic clinic setting.
Certified Health coach from PREKURE, that is recognized by Health Alliance Canada – May 2025
This is a fundamental Health coaching certification which covers behavioral change and believes “Prevention is Cure”. It works on evidence-based data to prevent chronic diseases, and stress- related disorders to make a definitive change in people’s lives.
A Health coach is your friend who walks with you in your journey to achieve health and wellness goals.
Medical receptionist / Office manager/ Practice med typist/admin support Auckland Radiology Group • Auckland,
Different roles from 02/2008 – 08/2025
Solely responsible for the transcription requirements of the company.
Medical transcription with reports editing and proof reading (typing speed more than 60 wpm)
Liaised effectively with outsourcing firms and medical typists to ensure timely document processing.
Provided comprehensive office administration support, encompassing customer service, inquiries, bookings, reception duties, invoicing, banking, dispatch, and debt management.
Creating data files, pre-registering and appointment confirmation calls.
Scanning and electronic filing, uploading documents
Inventory, checking supplies and re-stocking
General office keeping, and daily banking record keeping.
Reported directly to Radiologists and the administration manager to facilitate operations.
Healthcare support work with Youth and Neurodivergent clients: (young children and an autistic adult woman) 08/2024- 08/2025
Household management, companionship, activities of daily living.
Aged care health support work including rest home/dementia care.
Medical transcriptionist
Mercy Specialist Group • Epsom, Auckland, NZ
05/2007 – 02/2008
Executed transcription services for various medical specialists, ensuring accuracy and confidentiality of patient information.
Market research company (telephone based) Reid Research Private Ltd • Mt Albert, Auckland.
Conducted telephone surveys and gathered insights for market research initiatives.
NZ Certificate in Health and wellbeing level 3 (Health care assistance) 2023-2024
NZ Diploma in Public Health & Health Promotion (2020)
Manukau Institute of Technology
Diploma in business management
(2007- 2008)
NCBT Auckland • Auckland
MBA – HR 03/2005 – 12/2007
Post graduate diploma and MBA in HR from IGNOU (New Delhi)
Languages:
English
Excellent Written and verbal communication
Punjabi, Hindi Native
French -learning basics
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