Senior Windows Systems Administrator with Security Expertise
Resume:
Billy Michael Sprague
Palm Coast, Florida, *****
************@*******.***
SUMMARY OF QUALIFICATIONS
Experienced Windows system administrator with expertise in server infrastructure, datacenter management, and enterprise security. I am skilled in MSSQL, IIS, cloud services (Azure, AWS), VMWare, and automation through PowerShell scripting. Strong background in hardware optimization, Active Directory administration, and software deployment. Adept at creating user-friendly, secure environments while maintaining system reliability and performance.
PROFESSIONAL EXPERIENCE
SM&S Consulting
Senior Administrator / Sound Engineer
May 2024 – Present
Evaluated sound halls and recommended optimal placement of front and back-of-house speakers.
Created backup and restore procedures for sound check loads and lighting devices.
Worked with Show Directors to modify existing environments and recordings.
Installed and managed server software for venue operations with redundancy planning.
Utilized Pro Tools, Sound Bass, Steinberg, and other audio management software.
Managed VMWare environments for server and software deployment.
Acted as a full-time caregiver for elderly parents, managing healthcare coordination, medical appointments, and household logistics while balancing technical responsibilities.
Millennium Software
Senior Systems Administrator – Edward Jones
February 2023 – May 2024
Developed infrastructure for recording and stage production, including in-house applications.
Created backup and restore procedures for Exchange Server and email retention systems.
Managed workflow on Kanban board for issue tracking and resolution.
Provided AV setup and performance tuning for Flagler County School District concert halls.
Managed VMWare systems for enterprise infrastructure and high-availability configurations.
Infosys/VISA
Windows System Administrator – Virtual Travel Card Services
June 2021 – December 2023
Managed 750 servers across Dev, CTE, and Production environments.
Coordinated manual site-to-site failover and communications with 3rd-party vendor Conferma.
Automated server patching via PowerShell scripting.
Led Windows Server upgrades, including VMware lift-and-shift migrations.
Managed MSSQL databases, backup/recovery systems, and IIS cloud deployments.
Oversaw VMWare environments for virtualized workloads and disaster recovery planning.
Windows System Administrator – Change Healthcare (via Wipro)
Datacenter Management
June 2019 – June 2021
Oversaw 54 domains, IIS deployments, and SQL database integrations.
Implemented VMware failover testing and security monitoring.
Automated server patching for over 14,000 servers.
Managed VMWare virtual machines for high-availability datacenter operations.
ADDITIONAL EXPERIENCE
Windows System Administrator – Contract Work (2018 – 2019)
Support Technician / DevOps – NLYTE Software (2017 – 2018)
DevOps / Windows System Administrator – HCL America (2016 – 2017)
DevOps / Windows System Administrator – Hewlett Packard (2012 – 2016)
Various IT Support & Implementation Roles (2004 – 2012)
Class A Truck Driver – Atlas Van Lines (1995 – 2000)
oTransported household goods across the country, ensuring safe and timely deliveries.
oManaged logistics, route planning, and customer communication.
oMaintained vehicle compliance and performed routine inspections for road safety.
CERTIFICATIONS
Microsoft Certified Systems Engineer
ITIL Certification Edward Jones
EDUCATION
Associate’s Degree in Information Systems – Golden West College, Huntington Beach, CA (2004)
MCSE NT 4.0 – California Learning Center (2000)
"If you think the way you always thought, you will always get what you always got."
"A team is at its best when all your links are strong, and you work as one device."
"Success is 10% further than the 90% you’re already willing to go."
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