i) ASTRID NICOL GUTIERREZ
. MONTOYA
E: *************@*****.*** 210-***-**** A: San Antonio, TX 78252
PROFESSIONAL SUMMARY SKILLS
Dynamic and results-driven management professional with a proven + Customer service
record of suecess in team leadership, strategic planning, and + Team leadership
operational efficiency. Experienced in developing and implementing
marketing and management strategies that enhance brand visibility, * Time management
drive revenue growth, and streamline business processes. Adept at + Decision-making
analyzing market trends, identifying opportunities, and making
informed decisions that align with organizational goals. Recognized
for collaborative leadership, adaptability in fast-paced environments,
and a commitment to continuous improvement, Strong
communicator and problem-solver with a focus on fostering high-
performing teams and delivering measurable results.
+ Fast learner
EDUCATION
‘Cooper Academy
623 S Pecos La Trinidad St, San Antonio, TX
WORK HISTORY High School Diploma
Fresh Success Marketing Group, FSMG - AT&T Manager
12042 Blanco Rd, Suite 320, San Antonio, TX.
04/2025 ~ 11/2025
+ Developed and implemented marketing strategies to enhance
brand visibility.
+ Collaborated with cross-functional teams to coordinate successful
promotional campaigns.
+ Developed and executed sales strategies to drive revenue growth.
+ Analyzed market trends to identify new business opportunities.
+ Worked effectively in fast-paced environments.
Bob Evans Restaurant - Grill Cook
121 Marlene Dr, Nicholasville KY
02/2024 - 04/2025
+ Prepared and grilled menu items to meet quality standards.
+ Maintained cleanliness and organization of grill station,
+ Monitored food temperatures to ensure safety compliance.
+ Assisted in training new staff on grill operations and safety
protocols.
‘Mi Rancho Restaurant - Cashier
610 Merida St, San Antonio TX
2025 - 2025
+ Processed customer transactions accurately and efficiently using
point-of-sale system
+ Maintained clean and organized checkout area to enhance
customer experie
+ Resolved customer inquiries and complaints promptly, ensuring
satisfaction and loyalty.
McDonald's - Crew Member
310 Versailles Rd Frankfort, KY
04/2022 - 12/2023
+ Provided exceptional customer service by greeting and assisting
‘guests promptly.
+ Maintained cleanliness and organization of dining and kitchen
areas during peak hours.
+ Operated equipment including grills, fryers, and cash registers
efficiently.
+ Prepared food items according to quality standards and safety
regulations,
LANGUAG
Spanish Portuguese
ES
Native or Bilingual Native or Bilingual