Dynamic Shift Manager with Customer Focus

Jonathan Richardson

*** ****** ****

New Carlisle, Ohio 45344

1(937)729 - 9477

************@*****.***

PROFESSIONAL SUMMARY

Dynamic Shift Manager with a proven track record at Papa John’s Pizza, excelling in customer service and employee training. Enhanced service speed during peak hours and effectively resolved customer complaints, showcasing strong decision - making and relationship building skills. Committed to workplace safety and team development, driving operational excellence and satisfaction.. WORK HISTORY

Meat Clerk

Meijers, Huber Heights, Oh

Supervisor - Ali Akers

11/10/2025 -12/10/2025

● Stocked and Scanned Meat

● Closed down the butcher shop nightly

Shift Manager, 08/2024 - 10/2025

Papa John’s Pizza, New Carlisle, Oh

Supervisor - Kelly Graves

● Supervised daily operations, ensuring adherence to quality and safety standards.

● Trained and mentored team members on efficient food preparation techniques. Wright State University Nutter Center, Beavercreek, Oh 09/2008 - 08/2/2024

Superver - Janeean

● Assisted in daily operations, ensuring smooth workflow and customer satisfaction.

● Supported team members in achieving departmental goals through effective communication and collaboration.

● Adapted quickly to changing environments, demonstrating flexibility in task execution. Production Associate, 06/2007 - 09/2008

JCI, West Carrollton, Ohio

Supervisor - Keith

● Built and manufactured Truck Seats for General Motors Plant in Moraine Grill Cook 03/2002 - 06/2007

Mcdonalds, Springfield, Ohio

Supervisor - Stephanie

● Prepared and grilled menu items according to established recipes and quality standards.

● Maintained cleanliness and organization of grill stations, adhering to food safety regulations. Education

RETS Technical Center / Fortis College

Centerville, Oh

09/1997 - 06/1999

Graduated - Associates Degree - Computer Science - GPA - 3.5 Xenia Christian / Dayton Christian High School

Xenia, Oh

08/1994 - 06/1997

Graduated - High School Diploma - GPA 3.5

Skills

● Computer Applications

● Microsoft Office

● Organized

● POS Operation

● Cash Handling

● Cooking

● Inventory Management

● Clean Driving Recordal Center / Fortis College

Centerville, Oh

09/1997 - 06/1999

Graduated - GPA 3.5

Associates Degree Computer Science

Xenia Christian / Dayton Christian

Xenia, Oh

08/1994 - 06/1997

Graduated - GPA 3.5

High School Diploma

Skills

● Computer Applications

● Microsoft Office Software

● Organizational

● 60 WPM

● Cooking

● Inventory Management

● Cash Handling

● POS Operation

Contact this candidate