Education-Admin-Customer Service Professional with 16+ Years

Vanessa Harden Hill

***************@*****.***

Professional Summary

Dedicated and experienced professional with over 16 years in education, customer service, and administration. Proven success in supporting students, coordinating school programs, and maintaining strong interpersonal relationships. Seeking an opportunity in Education, Entry-Level Administration, or Retail, where I can apply organizational, communication, and people skills to enhance operations and service delivery. Work Experience

Associate – Worth Bat Company, 16 Years

• Provided consistent, high-quality customer service and product support.

• Assisted in daily operations, ensuring smooth production and sales processes.

• Maintained detailed records and supported management in administrative tasks. Sales Associate – Castner Knott

• Supported customers with purchases, returns, and inquiries.

• Maintained merchandise displays and assisted in inventory control.

• Contributed to a positive, team-oriented sales environment. Special Education Assistant – Lynchburg Elementary School

• Supported classroom teachers in delivering individualized instruction to students with special needs.

• Assisted in developing and implementing classroom activities and learning materials.

• Monitored student progress and provided feedback to educators and parents. Director – Extended School Program

• Managed after-school program operations, staffing, and student activities.

• Created a safe, engaging environment for student learning and enrichment.

• Oversaw scheduling, budgeting, and communication with parents and faculty. Teacher – Task Community

• Planned and implemented lessons designed to meet diverse learning needs.

• Encouraged student participation and provided one-on-one academic support.

• Maintained classroom order and a positive learning atmosphere. Education

Middle Tennessee State University – Bachelor’s Degree, 2007 Motlow State Community College – Associate’s Degree, 2001 Currently Attending Campus University

Skills

● Strong Interpersonal Skills

● Verbal Communication

● Team Collaboration

● Organizational and Time Management

● Student Support and Engagement

● Customer Service

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