Operations & Tech Support Specialist, Events & Facilities
Resume:
Edwin Moux
Tech Support Specialist Events & Facilities Operations Guest Experience
Riverview, FL • 813-***-**** • ************@*****.*** Professional Summary
Resourceful operations and tech support professional with hands-on experience across warehouse logistics, events production, guest experience, and facilities maintenance for 11 locations. Strong production tech background and advanced proficiency with Google Workspace for data entry, scheduling, planning, booking, and documentation. Known for end-to-end execution—from coordinating multi-site deliveries and building on-site event elements to ensuring worship teams and venues are fully equipped. Core Skills
● Warehouse & Logistics: deliveries, packaging, labeling, sorting, inventory, organization
● Events & Production: coordination, vendor pickup, food coordination, on-site operations
● Guest Experience: worship team readiness, service flow, equipment staging/transport, new campus launches
● Facilities Maintenance: painting, drywall/patching, AC filters/basic service, lighting, general repairs
● Technical: tech support, troubleshooting (hardware/software), networking
● Data & Productivity:
Google Workspace: Docs, Sheets, Slides, Calendar, Drive for planning, scheduling, booking, agendas, run-of-show, data entry
Booking: vendors, rentals, rooms/resources via Google Calendar and Drive workflows
● Production Tech: lighting, lyrics/ProPresenter, FOH soundboard support, camera ops
(handheld/mobile), live streaming
● Soft Skills: communication, detail orientation, organization, leadership, training, critical thinking
Professional Experience
Radiant Church — Tampa Bay, FL
Multi-Site Departments
February 4, 2024 – October 6, 2025
Locations supported: Brandon, South Tampa, Heights, Clearwater, South St. Pete, East St. Pete, Odessa, Trinity, Hillsborough, Westchase, New Tampa
● Warehouse Operations
Executed deliveries, packaging, labeling, sorting, and organization for all 11 locations; ensured accurate staging and on-time distribution for weekly services and events.
Maintained inventory accuracy using Google Sheets/Excel
Coordinated cross-location transfers; used Home Depot to schedule and track load-ins/load-outs.
● Events Coordinator
Coordinated event orders, pickups, vendor bookings; maintained documentation through communication via Slack.
Built event displays/environments: headboards, photo booths, backdrop/backsplash photo walls.
Created run-of-show, setup checklists, and floor plans via Slack.
Aligned timelines with ministry leaders ensure overflow runs smoothly.
Coordinated food service and maintained order logs, budgets, and receipts using the Bills credit card app and Monday Broad.
● Guest Experience & Worship Support
Ensured worship teams were fully equipped for rehearsals and services
(instruments, A/V, comms, stands, cables).
Supported service flow; transported and picked up equipment across campuses as needed.
Assisted with launching new church locations by coordinating equipment and site readiness.
Track workflow using Monday Broad.
● Facilities Maintenance
Performed general maintenance across all 11 locations: painting, patching, drywall repair, light fixture changes, office/room/lobby refreshes, and sanctuary upkeep.
Addressed basic HVAC needs (filters and service coordination); documented maintenance logs, tracking workflow and prioritized tasks using Google Suites, Slack and Monday Board.
Power Electronics — Riverview, FL
Assembly Line Production
August 2022 – October 2023
● Rebuilt control boards and assembled components to spec; ensured systems accuracy and safety compliance.
● Conducted inspections of hardware and devices; tracked production data in Excel.
● Communicated across shifts to maintain throughput and quality. SCI Distribution — Clearwater, FL
Production Worker (Assembly Line & Shipping)
January 2018 – October 2021
● Oversaw 5 employees assembling fuel systems; ensured material readiness for time-sensitive orders.
● Managed order processing, shipping, and inventory; handled pickups and hardware provisioning.
● Implemented safety policies; supported phone/customer communications.
● Logged production and shipping data; maintained spreadsheets for orders and inventory. Apple — Tampa, FL
Tech Support
2017 – 2018
● Delivered customer support for Apple hardware, software, and iOS.
● Promoted and processed sales; maintained accurate data entry and client records.
● Managed email and phone follow-ups; resolved client issues efficiently. Volunteer Experience
Radiant Church — Production & Guest Experience Volunteer January 2021 – Present (Serving every Sunday, all four services)
● Production: lighting, lyrics/ProPresenter, FOH support, camera ops (handheld/mobile), live online production.
● Service Flow: floor directing, coordinating transitions, and supporting Radiant Collective YouTube live.
● Admin/Coordination: created service rundowns, team schedules, and camera plots in Google Docs/Sheets/Slides; scheduled volunteer teams and rooms in Google Calendar; organized assets in Drive.
Education
● Radiant Leadership Academy — Tampa, FL Ministry Leadership (9/22 – 12/22)
● Radiant Foundations — Tampa, FL (9/22 – 8/23)
● Radiant Culture Conference — Tampa, FL Ministry Leadership (12/22)
● Florida Career College — Tampa, FL I Tech (2016 – 2017)
● Hillsborough Community College — Tampa, FL Completed High School Diploma (2015
– 2016)
● Global Ministries Bible Institute — Valrico, FL Ministry Leadership (3/13 – 4/14) Tools & Technologies
● Google Workspace: Docs, Sheets, Slides, Calendar, Drive
● Microsoft: Excel, PowerPoint, Windows
● Monday Broad
● Slack
● Remote access software; inventory systems; forklift experience
● Production: lighting consoles, lyrics/ProPresenter, FOH soundboard support, camera systems, live streaming platforms
References
● John Oleson — Radiant Staff Leader, Production • 815-***-****
● Bryan Felix — Former Supervisor • 803-***-****
● Sam Cornwell — Former Co-Worker • 717-***-****
● Jordan Deese — Radiant Location Pastor • 618-***-****
Contact this candidate