Dedicated Administrative Professional with Kind Demeanor
Resume:
Sherman Oaks, CA *****
***************@*****.***
SUMMARY
Dedicated professional with solid
background in high-volume office
environments focused on delivering
exceptional clerical and operational
support for professionals. Upbeat
individual with friendly demeanor
and sound judgment to handle
diverse daily tasks with minimal
oversight. Well-versed in managing
office supplies, paperwork and
project needs.
SKILLS
• Customer Service & Satisfaction
• Administrative Support
• Classroom & Child Supervision
• Microsoft Office Suite
• Social Media Management
• Strong Communication
• Team Collaboration
• Appointment scheduling
• Team collaboration
Shannon Lahijani
EXPERIENCE
June 2002 - October 2005
Administrative Assistant Sports Med L.A. Physical Therapy Los Angeles, CA
February 1997 - May 2005
Travel Nanny (for Elton John's Band Members) Elton John Productions International
February 2000 - March 2004
Broadcast Journalism Intern Channel 5 Morning News (Kurt Knutsson) Los Angeles, CA
August 1998 - October 2002
Sales Representative Tony Hoffman Thousand Oaks, California Preschool Assistant Teacher - Student Teacher Moorpark College Moorpark, CA
• Greeted patients and scheduled appointments efficiently. Coordinated physical therapy sessions and follow-up procedures (MRI, X-rays, workout plans).
•
Provided administrative support to staff and ensured smooth office operations.
•
Delivered excellent service while handling sensitive medical scheduling and patient interactions.
•
Provided full-time care for children of touring band members in various international locations.
•
Ensured safety, discipline, and engagement during long travels and backstage at concerts.
•
Fostered a nurturing environment while maintaining professionalism in high-profile settings.
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Assisted senior editors with writing, proofreading, and administrative duties.
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• Conducted research and pitched technology and human-interest stories. Supported news production, including field reporting and segment planning.
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• Gained hands-on experience in live television journalism.
• Assisted customers with product selection and inquiries.
• Maintained knowledge of product features and benefits.
• Processed customer transactions efficiently and accurately.
• Collaborated with colleagues to enhance customer service experience. Currently enrolled in early childhood education coursework to become a certified Assistant Teacher.
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Focused on understanding child behavior, development milestones, and engaging teaching strategies.
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• Actively seeking opportunities to apply knowledge in classroom settings and positively impact young learners.
EDUCATION AND TRAINING
November 2025
Assistant Teacher Certificate Early Childhood Education Program Moorpark College, Moorpark, CA
In Progress
May 1999
Associate of Arts Degree
Moorpark College, Moorpark, CA
HOBBIES AND INTERESTS
• Gardening
• Scrapbooking
• Hiking
• Reading
• Writing
• Cooking
• Traveling
• Baseball (L.A. Dodgers)
• Spending time with family and friends
LANGUAGES
English, Fluent
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