Multifaceted Operations and HR Professional
Resume:
Jonah Harris
Ammon, ID *****
*****.*.******@*******.***
PROFESSIONAL SUMMARY
Versatile professional with a proven track record in technical, maintenance, sales, and HR roles. Recognized for adaptability, strong customer service skills, proficient with computers and business systems. Able to handle a high-volume workload while maintaining excellent communication skills, both verbal and written. Demonstrated expertise in training employees, managing workplace operations, and fostering a collaborative environment. Background includes general maintenance, light construction, payroll processing, sales strategy, and conflict resolution. Adept at maintaining compliance with regulatory standards while ensuring organizational efficiency.
WORK EXPERIENCE
Digital Marketing Specialist
Get Found First/ Spot On Solutions —
Feb 2025 – Present
●Develop and execute digital marketing campaigns across Google Ads, Facebook, Instagram, and other platforms to drive brand awareness and customer engagement.
●Monitor and analyze campaign performance using tools like Google Analytics, Meta Ads Manager, and SEO tracking software to optimize ROI and conversion rates.
●Conduct keyword research and implement on-page SEO best practices to improve organic search visibility.
●Stay current with trends in digital marketing, consumer behavior, and platform updates to keep strategies fresh and competitive.
HR Representative/Payroll Coordinator
Eagle Rock Health and Rehab of Cascadia —
08/2024 – 11/2024
●Partnered with the corporate HR team to develop and implement programs enhancing employee engagement and workplace culture.
●Help design processes to enhance workflow as well as organized and maintained detailed personnel records, filing systems of relevant hard copy records, protecting personal and private information, ensuring compliance with state and federal healthcare regulations.
●Conducted background checks, prepared onboarding materials, and facilitated new employee orientations.
●Managed payroll processes, including verifying timesheets, calculating bonuses, and submitting data for timely paymentsl.
●Documented and reported workplace injuries, liaising with workers’ compensation carriers to ensure compliance and proper care.
●Conducted workplace investigations to address concerns, followling legal and company guidelines to resolve issues effectively.
Lawn Care/Maintenance Worker
Kendell Professional Services — 05/2024 – 07/2024
●Delivered professional lawn care services, including mowing, trimming, edging, and debris removal, ensuring client satisfaction.
●Operated and maintained equipment such as lawnmowers, trimmers, leaf blowers, and four-wheelers.
●Safely transported and disposed of yard waste while adhering to environmental regulations.
●Demonstrated efficiency and attention to detail in maintaining pristine outdoor environments.
Sales Associate
Jensen Jewelers — 10/2023 – 04/2024
●Delivered personalized customer service by guiding clients in selecting jewelry for special occasions.
●Handled high-value transactions with precision, ensuring accurate sales records and inventory management.
●Conducted daily store opening and closing procedures, including cash reconciliation and reporting.
●Created visually appealing displays to attract customers and enhance the store's ambiance.
Summer Service Technician
Aptive Environmental — 04/2023 – 08/2023
●Obtained pesticide application licenses in multiple states (NJ, IL, IN), ensuring regulatory compliance.
●Applied pest control treatments effectively and safely, protecting clients' homes from infestations.
●Trained new technicians in safety protocols, proper chemical usage, and EPA-compliant procedures.
●Assisted in managing field office operations, supporting logistical needs and ensuring service quality.
Security Guard
GuardaWorld Security Services — 01/2023 – 04/2023
●Monitored and patrolled various sites, including warehouses, shipping yards, and apartment complexes, ensuring safety and security.
●Maintained detailed shift logs and incident reports to communicate effectively with coworkers and supervisors.
●Responded to emergencies, collaborating with law enforcement to protect occupants and assets.
●Built strong relationships with clients by demonstrating professionalism and reliability.
Boys Youth Counselor
Provo Canyon School/Mental Health Clinic — 09/2022 – 04/2023
●Supported troubled teens in a therapeutic setting, helping them develop coping mechanisms and life skills.
●Ensured a safe and structured environment by enforcing rules and modeling positive behavior.
●Utilized verbal de-escalation techniques and state approved restraint methods to handle challenging situations.
●Worked closely with a multidisciplinary team to create individualized care plans for students.
Sales Representative
Grit Marketing/Aptive Environmental — 04/2021 – 08/2022
●Engaged potential clients nationwide, generating leads and closing sales for pest control services.
●Developed advanced sales techniques and interpersonal communication skills through direct customer interaction.
●Assisted in managing a regional sales office, mentoring team members to meet and exceed sales targets.
Lead Merchandiser
Coca-Cola — 08/2020 – 04/2021
●Coordinated inventory replenishment and merchandising at retail locations, ensuring optimal product placement.
●Built promotional displays to maximize visibility and drive sales.
●Trained and supervised new merchandisers, enhancing team efficiency and performance.
●Maintained strong relationships with store managers to address inventory and display needs.
Siding Worker
Gunter Exteriors Inc. — 11/2019 – 07/2020
●Performed installation and repairs on siding, roofing, windows, and gutters for residential properties.
●Operated a variety of tools and equipment, adhering to safety standards to prevent accidents.
●Maintained a clean and organized work area to improve productivity and project outcomes.
Cashier/Bouncer
Geronimo’s Trampoline Park — 11/2016 – 10/2017
●Provided excellent customer service by assisting guests with check-in, concessions, and party reservations.
●Ensured the safety of guests by monitoring trampoline activities and enforcing park rules.
●Conducted inventory management, restocking supplies as needed, and maintaining a clean facility.
●Hosted birthday parties and special events, delivering a memorable guest experience.
EDUCATION
Highland High School — Pocatello, ID
High School Diploma
05/2013 – 05/2017
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