Versatile small business administrator and designer
Resume:
Vanessa Hollopeter
Petoskey, MI 49770
***************@*****.***
Skills
● Quick decision-making and problem-solving
● Professional customer service and communication
● Small business operations and administrative management
● Scheduling, invoicing, and record-keeping
● Data entry and document organization
● Social media management and content creation
● Graphic and branding design experience
● Construction/masonry office workflow knowledge
● Time management and task prioritization
● Reliable, detail-oriented, and adaptable in fast-paced environments Experience
Owner – Bubbles and Troubles Cleaning Company
December 2020 – July 2022
● Managed all business operations including client scheduling, billing, and service delivery
● Provided residential and commercial cleaning services with high customer satisfaction
● Oversaw marketing, supplies, and customer communication
● Built and maintained long-term client relationships 2
Office Assistant – JH Masonry
July 2022 – September 2025
● Handled scheduling, work orders, and job coordination for construction crews
● Managed phones, emails, invoices, and daily office operations
● Organized documents, contracts, and compliance records
● Assisted with customer inquiries and vendor communication Design & Branding – Designsology
2022 – 2025
● Created branding materials, graphics, and marketing content
● Assisted clients with visual design needs and project coordination
● Managed social media content and customer communication
● Contributed to creative planning for small business projects Education
GED – General Educational Development
Completed
College Coursework – Business Administration & Management (Science Track) Credits earned toward Business Administration & Management Legal Studies (Baby Bar Exam Passed)
Completed required study and successfully passed the Baby Bar Examination Not licensed to practice law
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