CARMEN CORTEZ
CONTACT
PHONE:
EMAIL: ********@*****.***
VOLUNTEER WORK
Food on the Move
HOBBIES
Cooking
Working on my book
Reading
WORK EXPERIENCE
Heart for Seniors
H.R. Recruiter/Coordinator
1/10/2023-9/22/2023
Checking job boards for applicants
Contacting applicants to do a phone interview
Scheduling and conducting ZOOM interviews
Sending out employment paperwork electronically
Setup appointment for Orientation
Onboarding
Getting new hires CPR Certified
Setting up appointments for fingerprinting
Setting up appointments for TB Testing
Conducting Background checks
Gathering all necessary paperwork to complete new hire file
Uploading all new hire information and paperwork to computer
Setting up new hire into to the scheduling system
Compu Link (H.U.D.)
Payment Process Clerk/AR Clerk (Contract)
11/1/2022–1/9/2023
Receiving daily mail and processing payments
Verifying that the account number and the client information is correct
Entering the payments into the system
Contacting the clients if the payment is above what was due or if the payment was short
Balancing at the end of each cycle
Cycles ran were between 2-7 a day
Cavalry Portfolio Services
Account Specialist
8/22/2022–10/31/2022
Contacting individuals regarding past due accounts
Verifying client information before speaking with the client
Setting up payment plans
Applying payments
Taking inbound and outbound calls approximately 160-200 per day
Settling out accounts
Tulsa Center for Behavioral Health
MHT III & Therapeutic Options Trainer
11/6/2021-10/31/2022
Monitor patients
Record patient information hard copy and electronic medical records
Work with patients on their daily living skills
Served the patients their meals
Monitored patients during their showering
Handed out clothing
Cleaned patient rooms
Put together patient rooms if we were getting a new admit
Worked Triage Dept
Worked on the floor with patients
Did laundry
Education
Huntsville Continuing Education Center
Huntsville, TX
G.E.D.
3/1991
Sam Houston State University
8/1991-5/1993
8/1999-5/2002
1/2007-12/2009
Business Management
Behavioral Science
No degree
76 College hours
Skills
Management
Multi phone line
Clerical
Dental Office
AR/AP
Conflict Management
Human Resources
Worker’s Compensation
Recruiting
Multiple software/app.