Administrative Support and Student Services Specialist
Resume:
DB
DAYANA BONILLA BEDOYA
****************@*****.*** 980-***-**** Fort Mill, SC 29707 WWW: Bold Profile Dedicated and adaptable, I excel in roles requiring exceptional organizational skills and problem-solving acumen, as demonstrated during my tenure at Pfeiffer University. My proactive approach to community building and commitment to excellence was honed through diverse experiences in hospitality and student affairs. Organizational Skills
Adaptability
Problem Solving
Stress Management
Active Listening
Multicultural Competence
Customer service
Basil Thai Restaurant Ballentine, NC
Host
05/2023 - 06/2025
Greeted guests in a friendly and professional manner, providing excellent customer service.
Demonstrated excellent multitasking abilities while organizing reservations, conducting table visits, and answering phones simultaneously.
Answered phone calls to take reservations and address guest questions and concerns.
Demonstrated strong problem-solving skills while managing seating arrangements and resolving guest complaints.
Tiger Thai Charlotte, NC
Customer Service
06/2024 - 09/2024
Provided customer service support to attendees.
Resolved customer service issues as needed.
Provided customer service support by answering questions about products.
Pfeiffer University Misenheimer, US
Student Resident Assistant
08/2023 - 05/2024
Recognized potential safety hazards within the residence hall and reported them promptly to Residence Life staff members.
Served as a positive role model for younger students by displaying professional behavior in all interactions.
Provided guidance and support to first-year students by facilitating dorm meetings and answering questions about college life. Developed a deep understanding of university policies pertaining to housing regulations and disciplinary procedures.
Inspected rooms for damage before occupancy by incoming students. Carmel Club Charlotte, NC
Housekeeper
12/2022 - 12/2022
Dust-mopped, vacuumed, and buffed floors to maintain a clean and safe environment.
Cleaned and restocked restroom areas with towels and toiletries. Demonstrated ability to clean and organize multiple rooms efficiently and effectively.
Summary
Skills
Experience
Hello Chicken Restaurant Pineville,
North Carolina
Cashier
09/2019 - 08/2022
Operated cash register and accurately processed payments, returns, and exchanges.
Maintained cleanliness of the checkout area by cleaning counters, shelves and windows.
Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.
Demonstrated excellent customer service skills while interacting with customers in a friendly manner.
Pfeiffer University Misenheimer, NC, US
Bachelor of Arts in Psychology
Expected in 05/2026
South Mecklenburg High School Charlotte
High School Diploma
05/2022
Liberty University Lynchburg, VA
Bachelor of Science in Developmental Psychology
Cheer Dance
English, Fluent
Spanish, Native
Spanish:
Native/ Bilingual
English:
Native/ Bilingual
Education
Extracurricular Activities
Languages
Languages
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