Customer service representative

James A. Miller

** ****** **.******, ** *****/email: *******@*****.***/phone: 862-***-****

PROFILE:

Highly motivated individual with a customer service centered focus

EXPERIENCE:

****-**** Secretary 2/Administrative Clerk; Rutgers University Dental School, Newark, NJ Adecco Temporary Agency

To assist the Dental School staff with Administrative and Clerical duties. Also assisted enrolling students in classes and processed term grades.

2020-2021 Picker/Packer; HelloFresh, Newark, NJ

Loaded boxes of food subscription items.

2017-2020 Customer Care Agent; Modivcare, Edison, NJ

Took inbound calls from State Plan Medicaid members regarding the transport for non emergent medical care.

EDUCATION:

2010-Present Rutgers University, Newark, NJ

Taking classes in pursuit of BS. Majoring in Sociology; Minoring in Criminal Justice

1996-2001 Essex County College; Newark, NJ

AA Degree in Liberal Arts

1982-1987 East Orange High School

College Prep Diploma

SKILLS:

Telephone etiquette, computer proficiency, MS Office product knowledge, typing and excellent customer service

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