Experienced Warehouse & Quality Lead
Resume:
BRITTANY CALLAHAN
ADDITIONAL SKILLS
• Warehouse Safety
• Database Management
• National/International Logistics
• Documentation Review
• Customer Service
• Teamwork and collaboration
• Team supervision
• Safety processes and procedures
• Attention to detail
• Quality control
• Machinery operation
• Assembly and production
• Power and hand tools
• Heavy lifting
• Equipment calibration
• ISO 9001:2015
• Critical Decision-making
Experienced Warehouse Associate with over 10 years of experience in warehouse operations. Dedicated to upholding safety standards and optimizing efficiency. Possessing a diverse skill set, excelling as a highly motivated problem solver adept at resolving technical issues across various platforms such as databases, production/distribution, dispatching functions, and export documentation.
EXPERIENCE
February 2024 - October 2024
Lead Quality Inspector Quickie Manufacturing Corporation, Lumberton, NC
November 2020 - February 2024
Team Lead Quickie Manufacturing Corporation, Lumberton, NC May 2014 - January 2020
Export Documentation Lineage Logistics, Tar Heel, NC Conducted daily inspections of raw materials, in-process assemblies, and finished goods to verify adherence to quality standards.
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Facilitated DOR meetings with production and maintenance teams to discuss quality trends and downtime issues.
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Presented operational metrics, quality data, and improvement initiatives during WOR meetings with plant leadership.
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Performed regular Gemba walks to monitor production floor activities and identify process deviations.
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Tracked and documented key quality metrics such as scrap rates, first- pass yield, customer complaints, and COPQ.
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• Executed strategies to address and prevent issues.
• Collaborated with engineering and production teams on product trials. Managed detailed inspection records, non-conformance reports, and calibration logs adhering to ISO 9001 standards.
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• Instructed new inspectors and line operators on quality procedures.
• Set up production lines to complete specific orders
• Oversee assembly line workers
• Order material
• Identify and resolve production line problems in a timely manner
• Operate machines through breaks
• Train and supervise new production line workers
• Maintain a fully operational, safe, and tidy work environment
• Complete hourly QA checks
Optimize production line efficiency by monitoring productivity and quality
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Working in this role I managed the daily flow of export documentation from the warehouse (back office) to the front office
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For most of this process it is 4 step procedures dealing with worldwide clients
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USDA, providing customer service thru to the final step of receiving final approval and mailing original documents to multiple locations
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CONTACT
Troy, OH 45373
************@*****.***
Also, during my time with Lineage I was promoted to Senior CSR with this role I took on the responsibility to lead, direct, build and maintain morale within the assigned team as well as assist with interviewing and training new employees.
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EDUCATION
May 2009
High School Diploma
Lumberton Senior High School, Lumberton, NC
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