Operations Leader with Proven Team Success

Ronny W. Arnold

** *** *** ********, ** ***** 318-***-**** ************@*****.***

Objective

To leverage my extensive experience in operations, administrative management, and team leadership to contribute to organizational efficiency and success. I aim to bring strategic problem-solving, operational excellence, and dedication to my next role.

Professional Experience

Head of Inventory

Home Improvement Outlet

July 2025 – Dec – 2025

I received product shipments, and checked them in. I was part of store reorganization, moving inventory physically and electronically for customer convenience and store expansion. I ran inventory reports daily to verify information and make placement decisions.

Office Manager / Business Owner

Pool Worx, LLC Rayville, LA

Sept 2020 – Jan 2025

Effectively managed daily office operations, overseeing QuickBooks, invoicing, financial reconciliation, and budget oversight to maintain accurate records and optimize efficiency. Developed and executed marketing campaigns that boosted business growth, driving customer retention and revenue increases. Recruited, trained, and supervised staff, fostering a high-performance work environment and ensuring exceptional customer satisfaction. Additionally, coordinated shipping and receiving processes, maintained inventory control, and managed vendor procurement to streamline logistical operations.

General Manager

Leslie’s Poolmart Nationwide

Nov 2017 – Sept 2020

I led store operations with a focus on inventory control, ensuring smooth day-to-day functions while guiding my team to consistently exceed sales targets. By implementing operational improvements, I enhanced efficiency and developed training programs that strengthened customer relations, optimized inventory management, and refined sales strategies. My leadership fostered internal growth, resulting in the promotion of four managers and driving business expansion, ultimately increasing annual revenue through taking care of the customers’ needs through educating them about products based on their needs.

Installer/Trainer

Arnold Siding West Monroe, La. Jan 2014 – Oct 2017

I installed vinyl siding and windows while also overseeing training and ensuring each project was completed with precision. My focus was always on delivering high-quality work that met customer expectations, paying close attention to details that guaranteed satisfaction. Often, my work took me across state lines, where I adapted to different job sites and maintained the same commitment to excellence no matter the location.

Warehouse Manager

WW Adcock West Monroe, LA

Jan 2012 – Jan 2014

I oversaw office and warehouse operations, ensuring smooth day-to-day functions by streamlining administrative workflows and maintaining accurate inventory records. My role also involved coordinating logistics and vendor procurement, optimizing efficiency across multiple departments. Additionally, I developed and implemented training programs that supported staff development and contributed to consistent operational success.

Sales & Logistics Administrator

Bayou Auto Parts West Monroe, LA

Aug 2005 – Dec 2011

I managed sales, purchasing, and shipping logistics for both domestic and international operations, ensuring efficiency across all transactions. By overseeing QuickBooks entries, I maintained accurate financial records while also refining customer service policies and developing office management procedures to improve overall workflow. Additionally, I coordinated schedules to guarantee timely product delivery and fostered strong vendor relationships to support seamless operations.

Administrative Support Representative

Entergy Solutions

West Monroe, LA

Apr 2000 – July 2005

I provided administrative support for sales and billing inquiries while managing a team of 90 employees, ensuring efficient operations and customer satisfaction. My ability to streamline processes and maintain accuracy led to my promotion to back-office transaction management, where I applied the insights gained from diversity and safety training programs to enhance workflow and team collaboration.

Education

Ouachita Parish High School Monroe, LA

Graduated: May 1991

Completed Distributive Education program focusing on business management and marketing.

Northeast Louisiana University Monroe, LA

Since the age of 4 years old, I have been trained to be a pitmaster for smoking meat and making sauces and seasoning. One of my favorite cuisines to prepare is Cajun food.

Studied Aviation: Sept 1992

Key Skills

Office Administration & Organization

Financial Management & QuickBooks Expertise

Inventory Management & Vendor Coordination

Training, Leadership, & Team Development

Marketing Campaign Development

Customer Relations & Problem Solving

Website design for my own company I own

CRM data entry and design through Pool Brain and Routely

I have managed over 90 employees in a call center setting.

Microsoft Office Suite, Google Sheets, Google Docs, and Email client software.

Consistently meet and exceeded KPI goals daily, monthly, and annually in retail and customer service.

References

Available upon request

Contact this candidate