Facilities Support Specialist with Front Desk, Maintenance & Housing

Ebony Porter

Bronx, NY 929-***-**** **********@*****.***

EXPERIENCE

South Bronx Overall Economic Development Corporation Front Desk Personnel 02/2023-Present

• Greet and provide information of services to the walk-in public

• Provide rotating coverage and security monitoring

• Scan, copy, print; maintain resources pamphlets for public

• Screen telephone calls and direct calls to staff accordingly

• Maintain daily log of all activities in the facility South Bronx Overall Economic Development Corporation Assistant Property Manager 10/2022- 02/2023

• Assisted Fields & Facility Maintenance Director with managerial duties of 15 properties

• Ensure all apartments comply with Housing Preservation Development (HPD) quality standards

• Kept track of completed or needed unit repairs; provide photos of completed work when needed

• Schedule maintenance staff to provide repairs for tenants South Bronx Overall Economic Development Corporation Resident Assistant 11/2019- 10/2022

• Answers and monitors incoming telephone calls

• Maintain daily sign in/sign out log for visitors

• Receives complaints from all SoBRO managed or owned buildings

• Enters data into computer system; Keep hourly log of all activities occurring on site

• Complete incident reports when needed

• Basic typing, filing and copying

New York City Housing Authority

Caretaker P (Plaster Helper) 05/2013-03/2021

• Mix plastering materials properly; Apply plastering materials to interior and exterior surfaces

(use of hawk, trowel, Darby, slicker; working of dots and screeds); apply plaster coats

(scratch, brown and finish)

• Perform dust control and clean up

New York City Housing Authority

Caretaker J 06/2008-05/2013

• Sweep and mop 22 story building, basement areas and stair halls

• Remove snow and encumbrances with snow blower; spread sand and salt over icy pavements; wash windows and walls of public spaces Perform general gardening work, including cutting lawns, trimming hedges, transplanting, reseeding, and spreading fertilizer and topsoil

• Clean incinerators; service air pollution and compactor equipment; collect garbage; put out garbage containers containing incinerated, compacted or raw garbage; take in garbage cans

• Clean ramps, drains, roofs and canopies; polish and wax as required; change light bulbs including those in lampposts; move, lift and carry heavy objects and materials

• Check for elevators that are not operating properly; report all housing violations, emergencies and acts of vandalism

EDUCATION

Jane Adams High School (H.S Diploma)

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