Class A CDL Driver and Dispatcher with Multisector Experience
Resume:
Jimmy Sanders
Class A CDL DRIVER
Jacksonville, FL 32256
********@*****.***
Professional Summary
Dispatcher for Jacksonville, Florida.
TWIC approved
Authorized to work in the US for any employer
Work Experience
Class A Professional Driver
Schneider-Jacksonville, FL
February 2023 to Present
Southeast Regional driver, I move drop and hook loads in the South East Region from csx railyards to Talleyrand jax ports.
Professional Driver
CYPRESS TRUCKING-Jacksonville, FL
October 2022 to January 2023
Southeast Regional professional driver. I drove, removed tarps, trip planned for southeast region South Carolina, Georgia, and Florida.
Mortgage Correspondence Specialist II
SPS-Jacksonville, FL
September 2019 to September 2022
• Multifaceted role that involved corresponding with customer emails, executing transactions, and addressing various inquiries.
• Provide financing options by customizing solutions based on guidelines (FHA/VA, conventional, HELOC) and product types, ensuring options align with lending/seller guidelines.
• Utilize internet and telephone sales channels to cultivate relationships with borrowers and mortgage staff.
• Accurately and promptly execute transactions, such as billing inquiries, credit reversals, repayment plans and account changes.
• Answering correspondence about loans, modifications, claims, requesting documents, adherence to strict government guidelines were all part of this position. Inside Sales Representative
Comcast-Jacksnville
May 2016 to September 2019
• Our primary job is to tailor a package to fit our customers' needs.
• Build a positive work relationship with customers by actively listening, staying calm and acknowledging their feelings.
• Present, promote and sell products/services using product knowledge and sales tactics to existing and prospective customers. Sell additional services by recognizing opportunities to up-sell accounts; explaining new features.
• We're always working to exceed overall performance goals of the organization. Lead Photo Technician
Walgreens-Jacksonville, FL
August 2011 to October 2016
• Enhancing customer experience from them entering the store to checkout. Up-selling, product counts, ordering products, price checks and changes also money counts were all actions taken to show my value and appreciation to the company. -keeping my areas filled by ordering when stock is low, keeping the store clean, knowing store tendencies helps me know what needs done without asking.
• We also shop for customers when necessary. Making people feel comfortable about where they frequent by remembering their orders, names etc.
Education
Transportation and Logistics Certification
Jacksonville, FL
October 2025 to Present
Driver (Class A Certification)
160 Driving Academy-Jacksonville, FL
September 2022 to October 2022
General Studies (Associate's degree)
High school diploma or GED
Commercial Driver's License (CDL)
Class A
Expires: August 2027
State: FL
Skills
• Enterprise software
• Call center agent experience
• Algebra
• Data Integration (Data management)
• Computer operation
• Accounting
• Technical support representative experience
• Customer service (1 year)
• Leadership
• Computer skills
• Background checks
• Front desk
• Driving
• Call center experience
• Safety protocol adherence
• Electric pallet jack
• Time management
• Continuous improvement
• Sales
• Windows
• Heavy equipment operation
• Inventory management
• Microsoft Outlook
• Negotiation
• Microsoft Office
• Cash Handling
• Teaching
• Google Docs
• Microsoft Excel
• Order processing
• Phone customer support
• Healthcare support
• Freight
• Heavy lifting
• Supervising experience
• Slack
• Writing skills
• Route driving
• Customer issue escalation
• Typing
• Providing product information
• Overdimensional freight
• Customer service manager experience
• Pallet jack
• SaaS
• Banking
• Communication skills
• Phone etiquette
• Commercial Driving
• Customer support
• Automobile transportation
• Litigation
• Mechanical knowledge
• Transportation management systems
• Reverse logistics
• DOT (Department of Transportation) regulations
• Writing Skills
• Commercial driving
• Delivery Driver Experience
• Operating systems
• Warehouse experience (2 years)
• Load securing safety procedures
• Order entry
• Yard jockey
• Customer relationship building
• Outbound logistics
• Organizational skills
• Sales support
• Payroll
• Basic math
• Salesforce
• Office experience
• Upselling
• Revenue growth
• Data reporting
• Email customer support
• Truck driving (1 year)
• Technical support
• Interviewing
• Box truck (2 years)
• Customer support specialist experience
• Order inquiry handling
• Managing customer accounts
• Phone call management
• OEM
• Software troubleshooting
• Productivity software
• DevOps
• GPS
• Sales management
• Inbound logistics
• Accounting software
• Computer literacy
• Analysis skills
• POS
• Jira
• Microsoft Word
• Logistics sales
• Technical Proficiency
• Microsoft PowerPoint
• Customer Service
• System administration
• EDI
• Data entry
• Marketing
• Team management
• Billing issue inquiries
• Zendesk
• Passenger vehicle
• Transportation sales
• Dispatching
• Semi-truck operation
• Laboratory tests
• Hospitality
• In-person customer service
• Client services
• Live chat
• Relationship management
• Tractor-trailer (1 year)
• Management
• Regional lane
• Serving Experience
• Flatbed
Languages
• Bilingual
Certifications and Licenses
Air Brake Endorsement
CDL
Tanker Endorsement
Hazmat Endorsement
Driver's License
CDL B
CDL A
TWIC Card
February 2024 to February 2029
Firearms License
Passenger Endorsement
Non-CDL Class C
CDL C
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