Dynamic Leader in Program Development and Outreach
Resume:
Odessy Smith
Indian Orchard, Massachusetts ****1
*****.********@*****.***
Summary
Dynamic leader and problem solver, skilled in resource allocation and emotional intelligence, with a proven track record at the YMCA. Excelled in developing engaging programs and fostering team cohesiveness, enhancing community outreach and multicultural awareness. Demonstrated exceptional leadership and organizational skills, significantly impacting program success.
Skills
Communication
Computer Skills
Customer service
Multicultural Awareness
Team Building
Behavior Management
Leadership Abilities
First Aid Certification
Parent Communication
Resource Allocation
Time Management
Ethical Conduct
Emotional Intelligence
Conflict Resolution
Organizational Skills
Community Outreach
Decision Making
Self-Motivation
Problem Solving
Stress Management
Goal Setting
Active Listening
Office Management
Experience
January 2025 - Current
Baystate Health - Baystate Medical Center - Springfield, MA
Radiology Technician Assistant
Assisted radiologists in performing diagnostic imaging procedures, ensuring patient comfort and safety.
Maintained and prepared radiology equipment for optimal performance and compliance with safety standards.
Collaborated with healthcare professionals to streamline patient flow and enhance overall service delivery.
Educated patients on procedures, addressing concerns to promote understanding and alleviate anxiety.
June 2023 - Current
YMCA - Springfield, Massachusetts
AFTER-SCHOOL SITE COORDINATOR
Planned, directed, and monitored instructional methods and content of educational, vocational, or student activity programs
Mentored and supported administrative staff members
Maintained accurate records of attendance and other pertinent information related to program operations
Developed and implemented engaging lesson plans that incorporated a variety of interactive activities.
June 2023 - Current
YMCA - Springfield, Massachusetts
TEEN CAMP COUNSELOR
Monitored closely camper interactions to identify any signs of bullying or inappropriate behavior
Assessed needs and interests of individuals and groups and planned activities around available equipment and facilities.
January 2019 - Current
Private - Indian Orchard, Massachusetts
PCA
Observed patient responses, reactions, and changes to medications
Measured and recorded food and liquid intake and urinary and fecal output
Provided assistance with activities of daily living such as bathing, dressing, grooming and mobility.
January 2022 - June 2023
Plato's Closet - West Springfield, Massachusetts
TEAM MEMBER
Created or maintained database of customer accounts
Implemented security practices to preserve assets and minimize liabilities
Maintained high standards of customer service during high-volume, fast-paced operations
Assisted new employees during training sessions
Helped with promotional display setup in accordance with brand guidelines
Stocked shelves according to planograms and faced merchandise for visibility.
December 2021 - June 2023
Marshall's - Springfield, Massachusetts
SALES ASSOCIATE
Supported marketing initiatives by distributing promotional materials in store
Greeted customers warmly and offered assistance
Maintained inventory records for restocking purposes
Watched for and recognized security risks and thefts
Kept work area clean, organized and free of clutter at all times
Built relationships with potential customers by providing helpful advice on product selection
Handled customer complaints and inquiries in a courteous and efficient manner.
June 2016 - September 2017
Chicopee Water Department - Chicopee, Massachusetts
Receptionist
Greeted visitors and provided them with assistance
Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel
Maintained a neat reception area by organizing materials and tidying up furniture.
Education and Training
Expected in June 2027
Holyoke Community College Holyoke, MA
RADIOLOGIC TECHNOLOGIST IN FOUNDATIONS OF HEALTH
Relevant Coursework: Foundations of Health, Prerequisites for Rad Tech program
June 2025
Springfield Technical Community College Springfield, MA
SOME COLLEGE IN PSYCHOLOGY CLINICAL PSYCHOLOGY
Certifications
CPR Certified
First Aid Certified
3 years+ of customer service
Contact this candidate