Helen Castillo ***** Jolette Avenue
Granada Hills, CA 91344
********************@*****.***
EXPERIENCE
High Impact Education - Regional Lead Tutor/Lead Tutor June 2022 - Present
Design and implement a results-based regional work plan, provide leadership and maintain statewide regional and local systems; organize and facilitate technical assistance; provide and facilitate professional learning opportunities for teachers and administrators; develop evaluation systems
Supervision consists of monitoring tutors' work and providing feedback on methods and techniques; investigating students' concerns regarding tutor assistance and resolving or referring the matter to the faculty coordinator if warranted; and providing my tutors with guidance or help on any particular matter.
Lead Tutors also participate in the training and development processes for Tutors. They ensure that tutoring needs in their subject areas are met and tutoring spaces and materials are properly maintained. The Lead Tutor’s overall function is to assist in overseeing and implementing tutoring services at their designated sites. Under the supervision of the Site Administrator and Tutor Program Coordinator, the Lead Tutor serves as the main point of contact for tutors at their sites. In addition, Lead Tutors will assist in onboarding new tutors, provide ongoing training for professional development, hold regularly scheduled site meetings and submit learning period reports. Lead Tutors are to support the development of the tutoring program and implement best practices for program success. Self, California — Notary Public
February 2017 - PRESENT
Conduct loan document notary sign-ups
Southland Title - Escrow Officer, Burbank — Escrow Officer 1995 - 1998
Ensured the mortgage transaction was carried out correctly. Monitored the status of the escrow process, obtained legal documents and title insurance, and saw that escrow instructions were followed and leder requirements were met until closing documents were created in time for disbursing.
ITT Technical Institute, Sylmar — Dept. of Education Secretary
1992 - 1995
Responsible for the overall direction, supervision, and coordination of all department activities. Data entry of attendance, grades, print transcripts, SKILLS
* Leadership experience
* Communication skills
* Organizational know-how
* People skills
* Collaboration talent
* Problem-solving abilities
LANGUAGES
English & Spanish
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coordinate and assist in major events including graduations. Continental Lawyers Title, Pasadena - Escrow Assistant Prepared real estate documents, assisted in improving services, and maintained files and records.
1994-1995
Coldwell Banker, Escrow Div., San Marino - Escrow Assistant 1991-1994
Prepared real estate documents, assisted in improving services, and maintained files and records.
Las Casas Realty, Inc. - Escrow Div., Los Angeles - Receptionist/Assistant
1988-1991
Answered phones, prepared real estate documents, assisted in improving services, and maintained files and records.
EDUCATION
Benjamin Franklin High School, Highland Park, CA — HS Diploma
1985-1988
Graduated with Highest Honors in the Business Department and was awarded a scholarship from Bank of America.
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