Direct Support Professional - Disability Care Specialist
Resume:
jacey gander
Salem, OR *****
***********@*****.***
Work Experience
DSP (Direct Support Professional)
Connections Residential Services-Salem, OR
June 2025 to Present
1.
• Provided direct care and support to individuals with disabilities, ensuring their safety, well-being, and quality of life
• Assisted clients with daily living activities such as bathing, dressing, grooming, and meal preparation
• Administered medications according to prescribed schedules and documented any changes or reactions observed
• Implemented individualized care plans based on clients' specific needs and goals
• Supported individuals in developing independent living skills such as budgeting, grocery shopping, and household chores
• Maintained accurate records of client progress, behaviors, incidents, and medical information
• Responded promptly to emergencies or crisis situations following established protocols
• Ensured a safe environment by identifying potential hazards and implementing appropriate preventive measures
• Aided in managing behavioral issues/changes through de-escalation techniques and implementation of behavior management strategies
• Provided transportation and accompanied clients to appointments, errands, and social outings DSP (Direct Support Professional)
Cornerstone Valley-Salem, OR
April 2024 to June 2025
• Provided direct support and assistance to individuals with disabilities in their daily activities
• Implemented personalized care plans for each individual, ensuring their specific needs and goals were met
• Assisted with personal hygiene tasks such as bathing, grooming, and dressing
• Administered medications according to prescribed schedules and documented any changes or reactions
• Supported individuals in maintaining a clean and organized living environment
• Promoted independence by teaching life skills such as cooking, cleaning, and budgeting
• Organized recreational activities and outings to promote socialization and community integration
• Ensured the safety of individuals by implementing appropriate safety measures at all times
• Provided emotional support and companionship to individuals during difficult times or transitions
• Documented daily activities, progress notes, incidents, and other relevant information accurately and timely
• Assisted individuals with disabilities in achieving their personal goals through person-centered planning
• Participated in team meetings to discuss individual progress, challenges, or modifications needed
• Maintained confidentiality of sensitive information regarding the individuals being supported
• Demonstrated patience, empathy, compassion when working with diverse populations
• Served as a mentor and role model for individuals with disabilities, promoting self-esteem and empowerment
• Fostered positive relationships built on trust between myself as a DSP professional & clients served
• Implemented behavior management techniques to support individuals in managing challenging behaviors
• Assisted individuals in developing and maintaining social skills through community engagement activities
• Provided transportation assistance to individuals for appointments, outings, or errands as needed
• Served as an advocate for inclusion and accessibility within the community
• Demonstrated strong problem-solving skills by effectively resolving conflicts or addressing issues that arose during daily interactions with clients
• Supported individuals in developing independent living skills such as meal planning, grocery shopping, and household chores
• Cultivated a safe and supportive environment where individuals felt comfortable expressing their needs or concerns
• Managed crisis situations calmly and efficiently, ensuring the safety of all involved parties
• Maintained accurate records of medications administered, documenting any changes or adverse reactions
• Participated in ongoing training programs to stay updated on best practices in disability support services
• Utilized effective communication techniques such as active listening and non-verbal cues to understand individual's needs
• Demonstrated cultural sensitivity when working with diverse populations from various backgrounds
• Demonstrated flexibility by adapting to changing schedules or unexpected situations while still providing quality care
• Maintained a positive attitude and professional demeanor in high-stress situations
• Ensured compliance with all applicable regulations and policies related to disability services Marshalls Associate
The TJX Companies, Inc.-Keizer, OR
December 2022 to April 2023
• recovery
• fitting rooms
• markdowns
• stock
• organization
• cashier
• cash drawer
temp job
Customer Service Representative
david’s bridal-Keizer, OR
March 2022 to August 2022
• answering phone calls/making phone calls
• helping customers around the store
• greeting customers with a smile
• making appointments
• calling and reminding of appointments/telling an order is ready for pickup
• cash register
• steaming dresses
•
Education
Nursing Assistant (CNA)
dallas retirement village-Dallas, OR
February 2026 to February 2026
training program to get CNA training and certification. none (High school diploma)
Mcnary High School-Keizer, OR
September 2020 to June 2024
Skills
English Maintaining patient confidentiality Home Care Safety plans Care plans Administering oral medications American Sign Language CPR Caregiving Customer service Sales Vital signs Developmental Disabilities Experience Autism Experience Assisting with ADLs Microsoft Excel Organizational skills Behavior Management Filing Load & unload Medical terminology Time management Meal preparation Medication charting Microsoft Outlook Communication skills Behavioral health Medication Administration Typing Continuous improvement Direct support Microsoft Powerpoint Customer support Cleaning Supervising experience Shipping & Receiving Order Picker Order Picking Patient interaction Conflict Management Ceridian Front desk Microsoft Office Guest services Computer skills Group home experience Serving Budgeting Cash register Infection control Trauma response Microsoft Word Crisis intervention HIPAA First aid Experience with children Medication assistance Working with people with developmental disabilities Cleaning Experience Assisted living Cash Handling Computer Operation Documentation review Cooking Materials Handling Computer literacy Packaging Cashiering Load & Unload Workday Phone etiquette Resident's rights Cash handling Driving
Languages
• English - Expert
Certifications and Licenses
Driver's License
CPR Certification
CNA
February 2026 to February 2028
First Aid Certification
January 2026 to January 2028
OIS
April 2025
State Tested Nursing Assistant
BLS Certification
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