Social worker and a driver
Resume:
English
Kiswahili
WORK EXPERIENCE
Career Break: Freelance Social Worker, Business, and Research
Assistant Roles
Self-Employed / Part-Time Research Assistant at Plan International April 2016-Present
Took a career break to explore freelance social work, providing counseling and support to individuals and families, while also managing a small business.
Gained hands-on experience in marketing, customer service, and budgeting through entrepreneurial ventures.
Assisted in various research projects as a part-time research assistant at Plan International, contributing to data collection, analysis, and report preparation.
Developed and strengthened skills in organization, time management, problem-solving, and client relationship management while balancing diverse responsibilities. Worked in unskilled roles, demonstrating adaptability, a strong work ethic, and the ability to thrive in a variety of environments. Social Worker
Star Hospital, Kisumu January 2016 – March 2016
Coordinated community outreach initiatives, maintaining regular contact with clients and their families through home visits and calls.
Assisted with patient hygiene and comfort, including bed baths, bathroom assistance, and proper disposal of used items to ensure quality care.
Adhered to MOH infection prevention standards, following universal precautions, and hospital guidelines to ensure patient safety and well-being.
Built and maintained professional relationships with patients, staff, and caretakers to support improved treatment outcomes. Case Management
Client Assessment and Evaluation
Crisis Intervention
Counseling and Psychosocial
Support
Social Work Documentation
Care Plan Development
Resource Identification and
Referral
Community Outreach and
Engagement
Program Development and
Implementation
Trauma-Informed Care
Conflict Resolution
Child and Family Welfare
Advocacy and Legal Support
Mental Health Support
Group Facilitation
Report Writing and Case
Documentation
A dedicated and adaptable Social Worker with extensive experience in community outreach, client support, and research assistance. Skilled in developing and implementing care plans, providing counseling, and advocating for vulnerable populations. Proven ability to manage multiple roles, including business operations and research support, while maintaining a strong work ethic and commitment to improving the well- being of individuals and communities. Equipped with a solid foundation in social work, community development, and professional training, I am eager to leverage my skills in a stable, full-time role to drive positive change. JAEL AKOTH
PROFILE
CONTACTS
TECHNICAL SKILLS
LANGUAGES
Phone: +254-***-***-***
Address: Nairobi, Kenya.
*****.******@*****.***
Social Work and Community Development Specialist
COMPETENCIES
Empathy and Compassion
Strong Communication Skills
Active Listening
Problem-Solving
Time Management
Team Collaboration
Cultural Sensitivity
Crisis Management
Ethical Decision Making
Client Advocacy
Emotional Intelligence
Conflict Management
Professional Integrity
Supported nursing staff with basic medical procedures, including wound dressing, stitch removal, vital signs monitoring, and intravenous/blood transfusion management.
Assisted in patient transfers, ensuring safe movement to various hospital departments, including wards, consultation rooms, and diagnostic centers.
Assisted with counseling and HIV testing services, in line with MOH guidelines and policies.
Contributed to VCT operations by maintaining accurate records, assisting in work plan development, and supporting implementation.
Ensured proper maintenance and safety of equipment, performing routine cleaning and reporting any damages for timely repair or replacement.
Community Health Worker
Ring-Road Community Hospital
August 2014 – November 2014
Compiled and summarized reports from Community Health Volunteers to support strategic planning and decision-making processes.
Organized and managed monthly events, including Dialogue and Action Days, to raise community awareness and promote health initiatives.
Led outreach activities targeting specific demographics, in collaboration with external organizations, to enhance health and social service delivery.
Fostered and maintained relationships with community partners, helping to expand program scope and ensuring successful implementation and monitoring.
Engaged with clients in health-related activities, raising awareness on key health issues and promoting a community-based approach to healthcare.
ACHIEVEMENTS
Successfully developed and
implemented personalized care
plans for clients, improving overall
client satisfaction and well-being.
Facilitated community outreach
programs that raised awareness
on key health and social issues.
Assisted in the implementation of
a mobile health initiative that
reached underserved
populations.
Strengthened partnerships with
local organizations to expand the
scope of social services available
to communities.
Improved patient care outcomes
by providing counseling and
support to individuals and families
facing challenging situations.
Contributed to the successful
execution of health awareness
campaigns, impacting a large
number of community members.
Supported vulnerable populations
by providing referrals to essential
services, such as healthcare and
housing.
Played a key role in enhancing the
quality of services by supporting
the training and development of
community volunteers.
EDUCATION
Diploma in Social Work and Community Development (Module III) Paul Mark Training Institute
2016-01 – 2016-11
Diploma in Social Work and Community Development (Module II) African Institute of Research and Development Studies 2015-01 – 2015-11
Certificate in Social Development Studies
African Institute of Research and Development Studies 2013 – 2014
Kenya Certificate of Secondary Education (KCSE)
Ebusakami Secondary School
2001 – 2005
REFERENCES
Available upon request.
PROFESSIONAL TRAINING
Certificate in Computer Studies
African Institute of Research and Development Studies November 2009 – January 2010
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