Brigida T. John
**** *** **** *****, *********, AZ 86005
*********@*****.***
Currently: W.L. Gore & Associates Flagstaff, AZ
Medical Products Division, Raw Materials June 2017 - Present
Raw Material Handler – Control inventory and order materials used in medical device manufacturing
Qualifications:
●9+ years of experience in medical billing and medical document systems
●Experience with the input and billing of CPT, HCPCS, and ICD-9 CM systems
●Understand and utilize multiple computer systems, including E1, MES, PLM, eLearn, Microsoft Word and Excel
●Strong Commitment to Product Quality – Attention to detail and quality are my highest priorities in my work and have experience multi-tasking under pressure
●Available to work off hours and weekends if needed to meet customer needs
●Experience with continuous improvement systems, including 5S
Additional Gore Experience and Commitments:
Process Champion - Use Excel/Pareto charts for reject and yield analysis; Use process discipline daily to capture process variability; Track staffing efficiency percentage throughout shift and adjust resources accordingly
Assessment Team - Prepare Associates for audits by performing internal audits to ensure Associates are following Standard Operation Procedures and coach when needed
Work Experience:
[06/17-Current] Gore Technologies - Echo Ridge Site, Flagstaff, AZ
Manufacturing Technician/Operator - Manufacture medical devices for VSX group
Raw Material Handler – Control inventory and order materials used in medical device manufacturing
[2012 – 2017] Northern Arizona Healthcare - Patient Account Representative - Prepare, review and submit claims to the appropriate payer within proper guidelines; Review and correct claim edits prior to submission; Follow governmental payer requirements for clean claim submission
[2008-2011] Sparklett’s Water - Front Office/Receptionist/Account Management - Answer phones and greet customers; Help customers load vehicle; Input new customers into database; Take payments by phone and handle customer complaints; Process daily bank deposits, process collections on all aging accounts, reconcile customer ledger, and reconcile company water bill to inventory sold
[2007-2008] Axiom Accounts - Medical Biller - Answered phones, handled deposits, medical billing, and collections
[2004-2007] PM & R Medical Records Northern Arizona Orthopedics - Request medical records and answer phones, Inter-filing, file backs, chart requests, and checked patients in and out.
[1996-2004] Mountain View Pediatrics – Receptionist - Data entry; Patient scheduling and check patients in/out in office; Answered and directed all phone calls; Daily bank deposits; Medical record filing
[1992-1996] Coconino Federal Credit Union - Bank Teller/Custodial - Data entry; Cash management and audit deposits; Customer service; New Account Management
Education:
Coconino Community College- Flagstaff, AZ (General Studies)
Coconino High School- Flagstaff, AZ (Graduated in 1990)