MEENAKSHI R
Irving, TX *****
***************@*****.***
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Experience of over 11 years in Cognizant Technology Solutions. Having good hands on experience in Data stage IBM Admin 11.5, Data stage IBM Director, Informatica,AWS Services, Tidal/Ctrl M, Oracle 10g, Linux, Unix, Splunk, Dynatrace, SNOW and Incident management. Acquired good knowledge in Data stage, Informatica, EC2, S3, Lambda, VPC, Tidal/Ctrl M, Splunk and Sql. Good exposure in Deployment of Pre-Production, Testing and Production environments. Handled Incident management, Change Management and Request Management. Used to create and update KEDB (SOP) documents, also handled user request. Cleared tickets at various levels. Provided user roles. Possess good troubleshooting techniques, analytical skill sets, communication and Interpersonal skills. Proficiency at grasping new technical concepts quickly. Team lead with the ability of guiding team members to follow process as per project needs.
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Skills
IBM Infosphere Datastage Director
IBM Infosphere Datastage Admin
Informatica
AWS Sevices
Control–M
Tidal
Oracle
MySQL
Autosys
Dynatrace
Service Now
Splunk
Maven
Linux
Python
Unix/Bash scripting
PowerShell
Education
B.Tech in Information Technology
Meenakshi Sundararajan Engineering College, TamilNadu, India May 2012
Certification
AWS Architect and Devops Certification
Work History
April 2014 – March 2020
Data stage Support
Ally Project
Data stage Director is an ETL Tool, where we can monitor / Modify job activity.
Frequent Manual activities through this tool helps loading updated data in Databases.
Manual start of jobs through Data stage Director when required and after approval from ETL admin team.
Manual Abort of jobs through Data stage Director whenever issue was found.
Detailed view of data processing or Data Movement of jobs in Datastage Director.
Passing of parameter for out of schedule running jobs.
Performance of each job movement is possible.
Incident Management/Report Management /Change Management is done and used to create/updated KEDB for all the jobs based on the performance of jobs in data stage.
Validating files provides by Business analyst team to check and errors or having valid data.
Checking of input files in UNIX for the jobs running in Data stage where any ctrl M character was found or not.
Performed the Validation for job through the scripts after the completion of each job.
Sending Daily reports to Business Analyst team based on Analysis and Validation of jobs runs in Data stage.
Scheduling the multiple jobs every day in using Tidal Scheduler based on user requirement.
Working in Splunk tool to create alerts to make the job monitoring very effective.
Scheduling and running jobs across multiple servers as required with Tidal Enterprise.
Performing Help Desk functions as required.
Responsible for the operation and monitoring of jobs.
Monitoring Batch Jobs in Informatica and SAP applications.
Troubleshooting critical production job failures within the defined SLAs for issue resolution, by coordinating with other application teams.
March 2020 - June 2025
Informatica Support
PetSmart Project
Providing end-end support for all job failures.
Restart Tidal agents if it is down.
Designing jobs in Tidal Scheduler based on the Business Requirement.
Performing test runs and rectifies the errors in Tidal Dev environment until the job process gets successful.
Reviewing and deploying jobs in Tidal Production environment once the test results are succeeded.
Scheduling/un-scheduling/holding/releasing/cancelling the jobs upon business requirement.
Rebooting Tidal Servers (Prod,QA,Web) on bi-weekly basis.
Guiding Development team on Job creation in Tidal Application.
Providing end-end support for all job failures in Tidal.
Performing first level troubleshooting in any issues with the Tidal jobs across different applications like Informatica, SAP, Demandware (Sales Force), Microstrategy.
Involved in the analysis, fixing of failures P1 & P2, logging defect through Problem Management, and tracking them to closure.
Suggesting permanent fix to overcome the repetitive failures through Change Management.
Troubleshooting critical production job failures within the defined SLAs for issue resolution, by coordinating with other application teams.
Moving Deployment Groups from DEV to QA (Informatica).
Analyzed the job failures on a monthly basis through which top failures/critical failures were been captured and maintained as a report (Problem Management Report).
Scheduling a call with the Project Leads, Application Owners and their leads, clients to discuss on the top failures to get a permanent fix.
Creating Problem Ticket for each top failures and assigning it to the concern application team to get a fix/RCA.
Designed and prepared reports for WSR and MSR for Batch Operations & Frontline and presented it to the clients weekly and monthly.
Preferred Work Location
Irving, Texas