Versatile Maintenance, QA, and Operations Expert

Cory Hayes Monona, WI 608-***-**** ********@*****.***

Professional Summary

With a diverse background spanning manufacturing, quality assurance, management, and technical installation, I consistently demonstrate expertise in diagnosing and repairing mechanical and electrical issues, ensuring product quality, and collaborating with cross-functional teams to resolve challenges and maintain safety standards. Experience includes optimizing workflows and supporting compliance at Wolf / Sub-Zero Group, Inc., inspecting and improving operational accuracy at FedEx, managing staƯ and customer service in a fast-paced bar environment at Tully’s II, and installing automotive accessories with a focus on safety and customer communication at Car Kote Inc.

Core Competencies

Mechanical & Electrical Troubleshooting

Manufacturing & Assembly

Installation & Repair

Quality Assurance & Inspection

Hand & Power Tools

Safety & Compliance

Workflow Optimization

Team Leadership & Customer Service

Professional Experience

Wall Oven Line Technician — Wolf / Sub-Zero Group, Inc., Fitchburg, WI 2021–2025

Diagnosed and repaired mechanical and electrical issues on a high-volume production line.

Ensured product quality through component replacement, wiring corrections, and functional testing.

Collaborated with engineering and quality teams to resolve recurring issues and maintain a safe work environment.

Quality Assurance Associate — FedEx, Madison, WI

2019–2021

Inspected packages for accuracy, labeling, and damage, ensuring compliance with company standards.

Documented discrepancies and worked with supervisors to resolve issues eƯiciently.

Supported workflow improvements and maintained organized operations during peak periods.

Bar Manager — Tully’s II, Monona, WI

2005–2019

Managed daily operations, staƯ scheduling, and customer service in a high-traƯic environment.

Trained and supervised employees, oversaw inventory, and maintained vendor relationships.

Strengthened leadership, communication, and multitasking skills. Automotive Accessory Installer — Car Kote Inc., Madison, WI 1996–2004

Installed aftermarket automotive accessories, ensuring safety and quality standards.

Utilized hand tools and wiring techniques to meet customer specifications.

Provided clear communication with customers regarding services performed. Certifications

Firefighter I

Valid Driver License

Education

Verona Area High School, Verona, WI — Diploma

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