Versatile sales and operations professional with leadership experience
Resume:
Carter Wilson
Austin, TX *****
****************@*****.***
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Professional Experience
Specialist - Business Connectivity Sales
AT&T, Austin, TX
February 2025 to Present
• Spearhead B2B sales initiatives for AT&T’s comprehensive connectivity solutions, including Business Fiber, AT&T Internet Air, and wireless business phones.
• Conduct in-depth consultations with small to medium-sized business owners to evaluate needs and propose tailored telecom and internet solutions.
• Identify and engage potential clients through strategic prospecting and outreach, building a robust sales pipeline.
• Facilitate client education on product features, pricing, and installation processes to ensure seamless onboarding.
• Collaborate with internal teams to streamline service implementation and provide exceptional customer support.
• Maintain meticulous records of client interactions and sales outcomes using AT&T’s CRM tools.
• Consistently achieve or surpass monthly sales targets, contributing to regional revenue growth.
• Establish long-term client relationships, identifying opportunities for service upgrades and enhancements.
F45 Training — Sienna Plantation, TX
Social Media Manager June 2023 – August 2024
• Managed the studio’s Instagram account end-to-end, maintaining a consistent brand voice, look, and posting cadence.
• Planned and executed promotional campaigns to drive class attendance, trial sign- ups, and local awareness.
• Created and published content (posts, Reels, Stories) highlighting workouts, coaches, member spotlights, challenges, and events.
• Coordinated promotions and content timing around key business initiatives (e.g., seasonal offers, community events, new member drives).
• Engaged with the community by responding to comments and DMs, helping convert inquiries into visits and sign-ups.
• Monitored performance using Instagram insights (reach, engagement, follower growth) and adjusted content based on results.
Internship
Texas State Capitol - Representative Janie Lopez, Austin, TX January 2024 to April 2024
• Managed constituent communications and administrative tasks, supporting the Chief of Staff.
• Assisted in legislative processes by reviewing bills and maintaining detailed spreadsheets.
Intern The First Tee - Greater Austin, Austin, TX
June 2023 to August 2023
• Led and coached youth golf camps, demonstrating strong leadership and mentoring abilities.
• Assisted in organizing and managing office tasks, showcasing organizational skills.
• Supported golf course operations, balancing outdoor and office responsibilities efficiently.
• Developed and implemented strategies to engage and motivate young participants, enhancing their learning experience.
Front Desk Receptionist
Westwood Country Club, Austin, TX
September 2022 to May 2023
• Provided exceptional customer service, addressing member inquiries and maintaining an organized front desk.
• Managed administrative tasks, including file organization and spreadsheet updates. Education
Bachelor of Arts in Government, Business Minor
University of Texas, Austin, TX
August 2020 to December 2024
High School Diploma
Foster High School, Richmond, TX
August 2016 to May 2020
Skills
• Leadership and Team Coordination
• Business-to-Business Sales
• Customer Service Excellence
• Strategic Prospecting and Sales Pipeline Management
• Microsoft Office Suite and CRM Tools
• Effective Communication and Presentation
• Organizational and Time Management Skills
• Social media marketing (1 year)
• Relationship and analysis skills
Certifications
• Microsoft Office Specialist
• First Aid Certification
• TABC Certification (Valid until January 2026)
• CPR and AED Certification
Awards and Honors
• Phi Kappa Psi - Intramural Chair: Elected to coordinate intramural events for a fraternity of 200 members.
• Dean's List, Freshman Year Honor Roll: Achieved a 4.0 GPA in the spring semester of freshman year.
• 1st Team Academic All State: Recognized for academic excellence in junior and senior years of high school football.
• Houston Touchdown Club Scholar Athlete of the Year: Finalist for excelling in academics and athletics.
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