Quality Assurance Engineer - SaaS & Enterprise (4+ yrs)

Bhargavi M

www.linkedin.com/in/bhargavi-m / *************@*****.***

Ph: +1-512-***-****

Summary:

Quality Assurance Engineer with 4+ years of experience in SaaS and enterprise environments, specializing in end-to-end testing, data validation, and cross-functional quality ownership. Strong background in functional, regression, and acceptance testing of web applications, backend systems, and cloud-based platforms. Experienced in SQL-based data analysis, root cause investigation, and release validation. Detail-oriented, customer-focused, and passionate about delivering high-quality, reliable software solutions.

Education: Master’s in computer science Southeast Missouri State University GPA: 3.8 2024-2025

Technical Skills:

Testing & Quality Assurance: End-to-end (E2E) Testing, Functional Testing, Regression Testing, Acceptance Testing (UAT), Test Case Design, Defect Tracking, Root Cause Analysis, Release Verification, UX Validation

Data & Backend: SQL (data validation, joins, aggregations), Relational Databases, Log Analysis, Data Integrity Verification

Cloud & Systems: AWS (academic project exposure), SaaS Applications, Linux, Windows

Tools: JIRA, ServiceNow, Postman (API Testing), Git/GitHub, Microsoft Excel

Professional Experience:

ANTH Systems Inc. Programmer Analyst Burbank, CA Aug 2025 – Present

•Perform end-to-end testing of web-based enterprise applications across UI and backend layers.

•Design and execute functional and regression test cases aligned with business and customer requirements.

•Validate backend data using SQL queries to ensure accuracy and system integrity.

•Investigate production defects through log analysis and root cause identification.

•Partner with engineering teams during release cycles to verify deployments and prevent regressions.

•Document defects clearly in JIRA and contribute to improved QA workflows.

SS&C Technologies – Intralinks Backoffice specialist 2021 – 2023

Provided application support for SaaS-based financial platforms serving global enterprise clients.

Executed SQL queries to validate customer data and resolve discrepancies.

Participated in user acceptance testing (UAT) and release validation activities.

Collaborated cross-functionally with engineering and product teams to resolve complex issues.

Analyzed logs and workflows to troubleshoot performance and data-related defects.

Maintained SLA-driven ticket resolution and detailed case documentation.

Axiom Xcell Application & Systems Support Engineer Hyderabad, India 2019 – 2021

•Supported applications across Linux and Windows environments.

•Assisted with functional testing, deployment validation, and data verification.

•Documented test scenarios, defects, and system improvements.

•Verified application stability following upgrades and configuration changes.

PROJECT EXPERIENCE: AWS-Based Infrastructure Health Monitoring Tool Graduate Project 2024 – 2025

Developed and tested a cloud-based system to monitor infrastructure health metrics and logs.

Executed test scenarios to validate alert accuracy, system stability, and data reliability.

Performed SQL-based data analysis and documented findings to improve system quality.

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