Versatile Marketing-Sales Administrative Professional
Resume:
ALEXANDER M. PORTER
*************@*****.***
Energetic individual possessing a broad range of experiences, seeking to join a dynamic organization.
Education
Bachelor of Science, Business Administration/Marketing 2019
Shephard University
Relevant Skills
Communication
Communicated to supervisors and peers through written and verbal means via telephone, e-mail, and in person.
Additionally, communicated with external customers and others outside the organization, always portraying the company in its best light.
Administrative
Used computers and computer systems (including hardware and software) to set up functions, enter data, and process information.
Entered, stored, and maintained information in written or electronic form.
Processed information by compiling, categorizing, calculating, verifying information and data.
Customer Service
Conferred with customers by telephone to provide information about products and services, entered orders, cancelled accounts, and obtained details of complaints.
Kept records of customer interactions, recorded details of inquiries, complaints, or comments, as well as actions taken.
Checked to ensure that appropriate changes were made to resolve customers' problems.
Contacted customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
Safety
Monitored recreational /swimming areas on foot and from towers.
Rescued distressed persons, using rescue techniques and equipment.
Contacted emergency medical personnel in case of serious injury.
Examined injured persons and administered first aid or cardiopulmonary resuscitation, if necessary, using training and medical supplies and equipment.
Warned recreational participants of inclement weather, unsafe areas, or illegal conduct.
Work History
Manager Associate, Hertz 2022-2023
Customer Service Specialist, TTEC 2020-2021
Pool Manager/Lifeguard, Continental Pools 2014-2017
Basketball Official, VBOA, PVOA, HRBOA 2005-present
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