Versatile Trade Technician: Appliance, HVAC, Medical (UA Army)

GARRET HARWOOD

**** ********** **. **************, ** 22408 732-***-****

******.*******@*****.***- LinkedIn garret harwood

RESUME

Jan 2023 to current

Amazon RME Reliance Maintenance Engeneer: conveyors and robotics with PLC controls

2023 :Sears Refrigeration Tech all makes and models

2022

Asurion Triage Specialist : Tech support for all major appliance by assessing parts needed for repair; interfacing with customers and management using CRM and other support programs.

2019 – TO FEB 2020

MASTER TECH, dish network

This was a corporate position with National, Regional and Local responsibilities. Duties included desk top diagnostic help line for all techs in the network and isolating parts needed to complete warrantee work for Samsung. This help was on all major appliance products including TV. I filed spread sheet reports on my techs that reported to me and evaluated them. I gave presentation every quarter to the Region managers and director.

2016 - TO 2017

ALL MAJOR APPLIANCE REPAIR TECH, AJ appliance Port Saint lucie fl.

I was a 1099 associate for AJ appliance repair. Here I repaired all makes and models of major appliance as a full line tech.

ALL MAJOR APPLIANCE REPAIR TECH, SEARS A&E

DATES FROM 2014 to 2016

At A&E I was a Refrigeration Tech and repaired all makes and models of refrigerators.

FIELD TECH, LGA HUNTSVILLE AL.

DATE 2013

At LG I was a full line tech of all appliances produced that included TV work as well

FIELD TECH, GENERAL ELECTRIC

DATE 1984 TO Jan 2010

At GE I was a full line Tech and repaired all appliance that GE produced (washers, dryers, Microwaves, Dishwashers, Refrigerators, disposals and air conditioners. AC/DC power and control systems skills. Continued internal education, training and certifications to stay ahead of evolving industry best practices and product releases in order to increase value to the company and customers.

JUNE 1971

H.S., custis

General Diploma

JUNE 1996

BS GEOLOGY, york college cuny

January 2002

Monmouth Vocational: Black Seal License (Low pressure boiler licence)

•I have my EPA license for refrigerants

•Good schematic diagram skills

•Contract negotiations for labor unions for 11 years.

•Good record keeping

•I have good diagnostic skills

•Good sales experience

•Great communication skills

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