Contract Administration, Team Leading, Commercial Lines Insurance

Suzanne D. Bridge

Clinton, NJ ***** 908-***-****

www.linkedin.com/in/suzanne-bridge-80616690 *******@*****.***

Professional Summary

Versatile and accomplished Commercial Lines Insurance Professional with 25 years of experience in the insurance industry, specializing in client relationship management, leading teams in cash management operations and commercial lines insurance solutions. Proven track record in managing large portfolios, negotiating competitive policy terms, and contract terms, and leading teams to enhance operational efficiency.

Professional Experience

SNAPS BY SHUTTERBUG SUZ, LLC., Freelance Photographer, Clinton, NJ 1/2026-present

Part-time Freelance Photographer/Business Owner specializing in scenic and wildlife photography.

OTTERSTEDT INSURANCE AGENCY, Account Executive, Hackettstown, NJ 2/2025-12/2025

• Managed new business placements and renewals, marketed and placed accounts based on procured information from insureds. Proactively reviewed client files for the upcoming renewal process.

• Provided day-to-day service fulfillment including preparing binders, certificate requests, change endorsements, issuing ID cards and drivers lists as necessary through Applied EPIC.

SUNSHINE SUZ’S SERVICES, LLC. Business Owner, Clinton, NJ 8/2019-1/2025

Part-time Business Owner who specialized in acquiring, selling, and managing inventory for second-hand antiques and collectibles in multiple booth locations in New Jersey and Pennsylvania.

PHOENIX INSURANCE GROUP, INC., Account Executive, Chester, NJ 4/2024-11/2024

• Managed a portfolio of Commercial Lines insurance accounts, negotiating policy terms with multiple carriers to ensure competitive pricing and comprehensive coverage.

• Developed strong client relationships to understand insurance needs and provide tailored solutions.

• Collaborated with internal teams for exceptional client service and updated all correspondence in EPIC agency management system.

CHUBB INSURANCE, Cash Management Team Leader, Whitehouse Station, NJ 9/2023-4/2024

• Directed a team of ten specialists with incoming Personal Lines cash application and reconciliation processes, ensuring accurate and timely transactions.

• Presented recommendations to Management regarding the team’s workload, strengths, and weaknesses, leading to improved efficiency and productivity.

BROWN & BROWN INSURANCE, Public Entity Account Manager, Roseland, NJ 4/2021-8/2023

• Performed renewal process for over one hundred Public Entity clients, negotiated pricing with carriers and prepared renewal proposals while utilizing TAM and AMS 360 with Image Right systems.

• Responsible for day-to-day account management, invoicing, and processing policy changes and reviewed requests for certificates of insurance. Subject matter expert for event insurance inquiries.

Suzanne Bridge *******@*****.*** Page Two

SOMPO INTERNATIONAL, Commercial Lines Alternative Risk Analyst, Florham Park, NJ 2/2018-8/2019

•Oversaw daily operations for multimillion-dollar account portfolios, meeting stringent statutory reporting requirements.

• Facilitated negotiations with General Counsel, Underwriting teams, and insureds to draft contracts for risk transfer programs.

CAREGIVER FOR PARENT, Clinton, NJ 2/2016-2/2018

Provided daily living assistance and managed appointments for my father who had bone cancer.

PARSONS CAPITAL MANAGEMENT, Client Services Assistant, Lebanon, NJ 9/2016-1/2017

• Assisted with managing client portfolios ranging from $100K-$3M USD, serving as the main point of contact between clients and firm owner. Facilitated meetings and prepared onboarding documents.

CHUBB & SON, Contract and Collateral Analyst II, Whitehouse Station, NJ 5/2006-6/2016

Contract and Collateral Analyst

Prepared, reviewed, and negotiated legal contracts and ensured compliance of collateral forms for Large Deductible, Captive, and Retrospectively Rated programs with General Counsel, Finance Department, Underwriting, and external customers.

ADDITIONAL PROFESSIONAL EXPERIENCE

CHUBB & SON Branchburg, NJ (1997-2006) Premium Accounting Specialist and Cash Management Team Leader, Deductible Billing and Abandoned Property Analyst. Subject matter expert for Records Management and State Filings for Notice of Election forms.

DECLEENE INSURANCE AGENCY Co-Owner, Clinton, NJ (1987-1992). Co-owner and Independent Personal and Commercial Lines Insurance Agent for family-owned insurance agency.

Education

Diploma North Hunterdon High School, Annandale, NJ

Licensure and Certifications

NJ Producer License #1654552 exp 10/27 and PA Non-Resident Producer License #1088433 exp 10/26

Certified Notary Public 2021-2026

Certified CPR/AED 2025-2026

Working towards CISR Designation 2026

Volunteer Experience

Organized tricky tray events for Clinton Fire Department, Russtival/Pancan, and Woodlands Wildlife events.

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