Senior Administrative Assistant with Government Experience

Delaine Windley. **** Loring Ave *F. Brooklyn NY *1208. 917-***-****. ***********@*****.***

SUMMARY

I have an extensive background in being an Administrative Assistant. The experience gained in this field has allowed me to work in various positions including Administrative Assistant, Office Coordinator, Secretary and Receptionist. These positions have reinforced my ability to learn quickly, possess strong computer skills, manage projects and multitask at a high altitude. My organizational and interpersonal skills are impeccable giving me the confidence needed to adapt and excel in any work environment.

PROFESSIONAL EXPERIENCE

US Department of Health and Human Services

Sr. Administrative Assistant

December 2015 - July 2025

Performed a variety of clerical and administrative program activities in support of the regional Program Support Center.

Assisted with a variety of activities related to Homeland Security Presidential Directive 12.

Used as back-up to the Regional Accounts Manager.

Manned and serviced the Main Reception area, answered all incoming calls for 14 agencies.

Prepared and update weekly reports, and posts to HHS/RSP portal.

Assisted with yearly CFC and Feds Feed Families campaigns.

Draft and finalize email correspondence and documentation to maintain client relations.

Updated and maintain six AED inspection logs for monthly report.

Organized trainings and maintained conference room bookings through GovSpave.

Provided assistance for customers requiring facility related support and facility work order requests.

Maintained the telephone directory for HHS and in on the RSP Portal.

Assisted with personal property process information, excess personal property, and coordinate e-Waste disposals.

Used GSAXcess to track reported property sales and exchange used furniture items between HHS agencies.

Used as backup for uploading regional files on SharePoint

Assisted with physical security access, assist with securing space and escalate security concerns.

Bank of New York Mellon

Administrative Assistant

April 2005 – March 2015

Administrative Assistant to 2 SVP, 4 Managing Director’s and 10 Department Managers

Provided administrative support to the Information Technology Group (staff of 15)

Organized the office, prioritizes tasks and expedite workflow through manager

Scheduled meetings/entertainment for Department Managers and Department VPs

Coordinated travel arraignments and coordinated conference room bookings

Assisted group head in assigned projects

Ordered and maintained supply inventory & sort/distribute mail

Reconcilement of income and travel expenses

Processed all local carfare and employee reimbursements

Maintained attendance for 110 offshore and onshore consultants

Produced monthly telephone updates & created organizational charts

Created monthly consultants list and gathered materials needed for meetings

Reviewed all correspondence, performed follow-ups and maintain confidential files

Receptionist to all 21 Broker Dealer Services Staff.

Education

High School Graduate 1983

Skills

Windows, MS Word, Excel, Outlook, PowerPoint, PRIMS, GSAXcess, AED Program, BOS Program, Deltek, Max, RSP & Identity Portals, SharePoint, Bits/Locator and Concur

Certified in CPR and the use of the AED LifePak since 2017

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