Goal-oriented Administrative Professional with Sales Experience
Resume:
Samantha Puckett
Poteet, TX *****
************@*****.***
Professional Summary
Highly driven hard-working professional looking for a career not just a job Work Experience
Customer Service Representative
Frontier Waste Solutions-Poteet, TX
December 2024 to Present
• Managed a high volume of incoming calls and emails, consistently meeting or exceeding performance metrics for response time and resolution
• Contributed to team success by achieving individual targets while also supporting colleagues during peak periods
• Audited all new accounts and cancelled accounts coming through CTX
• Built spreadsheets and tables of month end numbers Assistant Manager
O'Reilly Auto Parts-Poteet, TX
January 2024 to November 2024
Assists Store manager in training, scheduling, customer service, sales calls, outside sales, managing employees, counter sales, inventory management, deliveries and many offices duties Sr Business Development
Syndicate Energy-Odessa, TX
September 2022 to June 2023
Sales out in the field
Marketing
Team building
Sales Reports
Sales Tickets
Office Manager
Premium Auto Care-Odessa, TX
April 2022 to September 2022
RFQ’s
AP, AR and HR for 3 companies
Team building
Oversee timeline and deadlines of all mechanics
Upselling parts and labor to better benefit the customer Accounting/HR
Pinkies Inc-Odessa, TX
June 2021 to April 2022
Record, store, and analyze information
Calculate and prepare bills, statements, invoices, and other financial documents
Code and proof coding for invoices
AR and AP
HR Manager
Morrow Renewables-Odessa, TX
November 2017 to April 2021
Serve as a link between management and employees
Advise managers on organizational policy matters
Identify staff vacancies and recruit, interview, and select applicants Prepare personnel forecast to project employment needs
Marketing
Office Manager
H & H Valve Services-Odessa, TX
June 2015 to July 2017
Payroll
Record, store, and analyze information
Calculate and prepare bills, statements, invoices, and other financial documents
Code and check coding for invoices
Receive and prepare payments
Warehouseman/Sales
Harbison-Hobbs, NM
April 2013 to May 2015
Customer Service
Establish and maintain relationships
Monitor customer volumes and profits
Pulling pumps for customers
Submit bids
Deliver pumps to pump shops and to location
Education
High School Diploma
Greenwood High School-Midland, TX
2002
Skills
• Data entry
• Greeting customers
• Account reconciliation
• Typing
• Appointment scheduling
• Customer complaint resolution
• Microsoft Word
• Personal assistant experience
• Accounting systems
• Great relationships with completions and drill out operations in West Texas
• Banking
• Correspondence management
• Confidential information handling
• Technical accounting
• Time management
• Spreadsheet charts
• Accounts payable experience within energy industry
• Highly proficient sales experience and customer service
• Customer service
• Office Management
• Employee Orientation
• Management
• Invoice payment processing
• Analytical thinking
• Photocopying
• Cash register
• Spreadsheet formulas
• Tax experience
• Sage
• Communication skills
• Office equipment routine maintenance
• Filing
• Goal oriented professional
• Industrial equipment
• Financial concepts
• Fast learner
• Customer inquiry handling
• Accounts payable and receivable management
• SharePoint
• Record keeping
• Accounting software
• Calendar management
• Task prioritization
• Decision making
• Cross-functional communication
• Computer skills
• Administrative experience within retail industry
• Recruiting
• Data analysis skills
• Microsoft Outlook
• Sales management
• Microsoft Teams
• Faxing
• Supervising experience
• Administrative Experience - Administrative experience (6-10 years)
• Spreadsheet data validation
• Financial analysis
• Contracts
• Accounts Receivable
• Negotiation
• Accounts Payable
• Business Development
• Payroll
• Accounting and finance experience
• Basic math
• Front desk
• Microsoft Access
• Spreadsheet design
• Phone answering
• HIPAA
• Debits & credits
• Providing product information
• Budgeting
• Organizational skills
• Territory management
• Invoice reconciliation
• Scanning
• Zoom
• Report preparation
• Dependability
• Inside Sales
• Team player
• Plumbing
• English
• Travel scheduling
• Administrative experience within finance industry
• Attention to detail
• Human Resources Management
• Word processing
• Office supply management
• Payroll management
• Invoice processing
• 10 key typing
• Financial acumen
• Microsoft Excel
• Data sorting
• Construction
• Bookkeeping
• QuickBooks
• Driving
• Account analysis
• Google Suite
• Interviewing
• Upselling
• Assistant Manager Experience
• Presentation preparation
• Financial data reconciliation
• File organization
• Spreadsheet filtering
• Research
• Microsoft Powerpoint
• Technical Proficiency
• Balance sheet
• Leadership
• Mail processing
• Account Management
• Meeting scheduling
• Invoice matching
• Pivot tables
• Collection management
• Analysis skills
• Strong work ethic
• Order assistance
• Microsoft Office
• Training & development
• POS
• Outside Sales
• Merchandising
• Excellent communication skills
Languages
• English
Certifications and Licenses
Driver's License
Certified Notary Public
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