Tabatha McIntosh
Louisville KY 502-***-****
************@*****.***
Professional Summary
Results-driven business owner and operations leader with over 20 years of experience in logistics,
warehouse management, account supervision, and residential/commercial cleaning services.
Proven ability to manage teams, streamline operations, maintain client relationships, and grow
revenue.
Professional Experience
Owner Heaven Scent Cleaning (April 2014 – Present)
• Founded and manage residential and commercial cleaning company
• Oversee daily operations, scheduling, and staff supervision
• Manage client accounts, contracts, and billing
• Conduct quality control inspections to ensure high standards
• Build long-term relationships with property managers and real estate professionals
Inbound Manager Gilt Groupe (April 2014 – October 2017)
• Supervised inbound warehouse operations and receiving teams
• Managed inventory control and product flow processes
• Trained and coached staff to meet productivity goals
• Ensured compliance with safety and operational standards
Account Supervisor UPS / TFE Group • Supervised account operations and customer service teams
• Managed high-volume shipping accounts
• Resolved escalated client issues and service concerns
• Maintained strong client relationships and retention
Skills
• Business Management
• Operations & Logistics
• Team Leadership
• Customer Service Excellence
• Inventory Control & Quality Assurance
• Typing skills 55 wpm