Enterprise Integrations Specialist (OIC, JCS, CRM)

Gurajada Venkata Sai Kumar

Specialist - Enterprise Innovations

Email: *************************@*****.***

Mobile: 837-***-****

LinkedIn :https://www.linkedin.com/in/gurajadaven

kata-sai-kumar-6bab85210

Address : HIG-113B, APHB Colony, DLF Road,

Gachibowli, Hyderabad

Experience Summary

I am an CX Integration developer with over 3.2 years of hands-on experience specializing in Oracle Intgeration Cloud, Oracle Sales Cloud CRM, Siebel CRM and JCS Integration development. I possess deep expertise in designing and implementing cloud-based integrations, automating business workflows, and managing full life cycles of CRM and BI projects. My domain exposure spans across hospitality, aviation, and manufacturing industries, delivering enterprise-grade solutions using tools such as Oracle Integration Cloud

(OIC), Oracle Sales Cloud, J2EE (Java Schedulers),Oracle Data Integrator (ODI), Oracle Analytics Cloud (OAC) .

My career demonstrates a strong focus on CRM ecosystem architecture, real-time and batch integrations, data synchronization, reconciliation strategies. With extensive experience working on offsite projects, I’ve consistently taken full ownership of solutions from requirement gathering and system design to deployment and post-go-live support.

I am now seeking a professional and collaborative environment where I can leverage my expertise in enterprise integrations (OIC and JCS Integrations),Oracle Sales Cloud CRM, while continuing to develop my technical skills. I am especially interested in roles where I can contribute to innovative solutions and further expand my knowledge in technology. Objective

To succeed, I aim to continuously deepen my understanding of the technologies I work with and apply my professional experience to effectively address business needs.

Education

Qualification Year Of Passout Name Of Collage / School Bachelor of Technology ( Information

Technology)

2018 - 2022 Maharaj Vijayaram Gajapathi Raj College of Engineering Intermediate (MPC) 2016 - 2018 Narayana Junior College Secondary School Certificate 2016 Bhashyam Public School Employment Details

Employeer: Innovacx Tech Labs Pvt. Ltd

Designation: Specialist - Enterprise Innovations

Depratments Worked On : Oracle Sales Cloud & OIC, Siebel & BI Work Experience: Oct 2022 - Present (3.2 Years of experience) Skills

Oracle Integration Cloud (OIC) : Adapters and Connections configuration, Rest and SOAP API’s Desgin, FBDI, Event Based Integrations, Data transformations, File Processing, Error Handling, Third Party Application Integrations. Oracle Sales Cloud (B2B and B2C implementation): Customer Data Management (CDM), Custom Object Configuration and Extensions, Import and Export Managment, BI Reporting and Custom Report Development (Using OTBI for intgerationn data validations and usage), CRM implementation, Groovy Scripting, Other Third party application integration. J2EE (JCS Development): Java EE (J2EE) Integration Development, J2EE-based Middleware Integration for Oracle Sales Cloud and Other 3rd Party Applications, Monitoring and Managing JCS Instances, Exception Handling and Debugging in JCS, Custom Business Logic Implementation in J2EE Schedulers.

VBCS (Basics) : Basic Templates Configuration, Screens layout Configuration, Action Chain Configuration, Third party application integration. Database: Oracle 12c (SQL Queries, PL/SQL Procedures), Data Model Queries Desgin . Programming Languages: Java,Grovvy script, Shell Script (With Basic Unix Commands). Oracle Data Integrator12c: ODI Mappings and components, Packages configuration, Knowledge Modules,Based Mapping Implementation, Repositroies configuration, Agent configuration, Scenarios and Load Plans Desgin, Solution Desgin. Oracle Analytic Cloud: Dash board Desgin,Data visualization,Reports Reports, Augmented Analytic Basics. Soft Skills: Observation, Decision making, Communication. Achievements

Oracle Cloud Infrastructure 2025 Certified Application Integration Professional (Certificate Issued Year 2025)

Oracle Redwood Application 2025 Certified Developer Associate (Certificate Issued Year 2025)

Oracle Cloud Infrastructure - Certified Enterprise Analytics (Certificate Issued Year 2023)

Oracle Cloud Fusion Analytics Warehouse Certified implementation Professional (Certificate Issued Year 2023)

PCAP- Programming Essentials in Python: Cisco Networking Academy (Certificate Issued Year 2021)

CCNA V7.02 - Introduction to Networks (Certificate Issued Year 2021)

CCNA V7.02 - Switching, Routing, and Wireless Essentials (Certificate Issued Year 2022)

Sales force developer catalyst: Trail Head with (38 badges and 2 super badges) https://trailblazer.me/id/gvsaikumar2001 (trailhead profile url) (Trail Mix completion Year 2022)

Projects

WestJet Airlines Siebel CRM Implementation - Siebel Developer Nov 2022 – Oct 2023

Key Responsibilities:

Development Activities: Proficient in analyzing and translating business requirements to Technical Requirements and Architecture, Development and Unit Testing, Fixes for bugs as span of testing. Configured new Objects for User Interface / Business Object/ Data Object layer to perform Business Logic and automated process. Delivering Sprint Release for the Siebel Development

Operations Activities: Incidents (Raised by Agent or Business Team Performed primary analysis), Daily Checks Activities (Tier Processing),Deployment Activities, proactively check production and non production environment alerts (Disk Space Issue, Delay on File Processing, Queued Transactions, Component Failure).

Siebel Server Maintenance for loyalty applications Siebel Server Maintenance and repository migrations Hand on experience on the deployment activities

AD (Avery Dennison) - Integration Developer (Milestone Reports, Ops Dashboard Projects) Sep 2024 – Feb 2025

Key Responsibilities:

Developed integrations to meet business requirements for data integration between Oracle CPQ and Autonomous Data Warehouse (ADW) used for reporting, implementing table-to-table and file-to-table models. Integrated CPQ data via REST APIs that generated files and loaded them into ADW tables. Built cost-effective integrations using Oracle Integration Cloud

(OIC) and designed equivalent solutions in Oracle Data Integrator (ODI). Configured alert mechanisms for success and failure scenarios. Designed ODI packages, mappings, and load plans, and deployed ODI scenarios to production. Built reports and dashboards in Oracle Analytics Cloud (OAC) using ADW data based on business requirements. Contributed to documentation, including solution design, data lineage, run books, and deployment documents.

Worked on proof-of-concept (POC) implementations for SharePoint and OCI Object Storage (Bucket) integrations. I here by declare that the information above is true and correct to the best of my knowledge. GURAJADA VENKATA SAI KUMAR

TAJ (IHCL) - CX Integration Developer

Nov 2023 – Present

Key Responsibilities:

Designed, developed, and managed integrations between Oracle Sales Cloud CRM and third-party applications using Oracle Integration Cloud (OIC) and Java Cloud Service (JCS) to synchronize customer and reservation data, improving data consistency and operational efficiency for a leading hospitality client.

Developed custom integrations in Oracle Integration Cloud, including REST API, SOAP API, file-based, and event-driven integrations, to connect Sales Cloud Customer Data Management (CDM) with external enterprise systems and ensure seamless data flow.

Owned end-to-end JCS integrations, including system design, development, deployment, monitoring, and production support.

Delivered custom Oracle Fusion Sales Cloud implementations based on client requirements, including configuration of business objects, custom fields, Groovy scripts, pages, and views.

Designed and delivered custom reports to support operational reporting and business intelligence requirements.

Contributed to the development and maintenance of end-to-end integrations between Opera Cloud and Sales Cloud Customer Data Management (CDM) using JCS schedulers.

Performed data reconciliation and audits to ensure data accuracy between Sales Cloud CDM and third-party applications, including import/export processing, investigation, and resolution of integration issues and data discrepancies.

Developed file-based integrations to connect Oracle Sales Cloud with other enterprise applications.

Implemented Groovy scripts within Oracle Fusion Sales Cloud to support and enhance integration logic.

Actively participated in development activities across Oracle Integration Cloud and Oracle Fusion Sales Cloud.

Worked on Redwood pages layouts and fileds customization in Oracle Fusion Sales Cloud Declaration:

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