Merchandising and Customer Service Professional

Debra Deluca

**** ******** ******, *********, ** 92504

951-***-****

*****.*.******@*****.***

Career Objective:

To establish myself in a customer-focused and service oriented job and provide a high level of attention and commitment to the position. With my diverse background in merchandising, inventory, and customer service, I am able to bring valuable skills and experience to a new position. I learn new skills quickly, can take on varied responsibilities, and carefully follow directions to complete any assigned task. Work Experience:

October 2023 - Present, Contractor - Product Demonstrations, Store “Shops” and Merchandising

● Fill and service product displays at various locations to ensure merchandise is filled and shown per client’s planograms. Inventory stock, enter information into CRM application.

● Demonstrate health related products at specialty retailers. Meeting and greeting customers to have them sample products in order to increase sales of focus items.

● Review of stores to ensure gift card programs/displays are full and up to date. March 2020 - October 2023, Fresh Ideas Flowers

● Floral merchandiser at big box retailers.

● Servicing, displaying, and merchandising bulk flowers and arrangements, maintaining stock room, organizing supplies, and thorough clean up of display and disposal of trash. June 2021 - August 2023, Self-employed

● Jewelry and accessory merchandiser at big box stores. June 2004 - March 2020, Sprouts Farmers Market

● Vitamin department clerk and later promoted to manager.

● Responsible for ordering, scheduling, inventory, price changes, stocking, merchandising, financials, and customer service.

May 2000 -June 2004, Home Depot

● Lead Cashier. Responsible for handling change orders, cash drops, overrides, cashiering, merchandising, customer service, and covering other departments. Additional Information:

Computer savvy, familiar with timekeeping and some CRM business apps. Good time and organizational skills, punctual and dependable, customer focused.

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