Warehouse Associate and Delivery Professional
Resume:
Cassandra Nayares
El Paso, TX
Phone: 915-***-****
Email: ****************@*****.***
PROFESSIONAL SUMMARY
Dependable and hardworking professional with experience in warehouse operations, delivery services, and youth care. Skilled in loading and unloading, scanning inventory, following safety procedures, and maintaining organization in fast-paced environments. Seeking a warehouse position to contribute to efficiency, safety, and productivity.
SKILLS
Package scanning and sorting
Loading and unloading trailers and trucks
Inventory organization
Hazmat awareness
Proper lifting techniques
Safety compliance
Time management
Teamwork
Multitasking
Microsoft Word & Excel
Quick learner
Reliable attendance
WORK EXPERIENCE
FedEx Ground – Package Handler (Temporary, Part-Time)
Santa Teresa, NM November 2025
• Loaded trailers and delivery trucks safely and efficiently.
• Organized packages according to arrow placement.
• Verified hazmat packages were routed correctly.
• Scanned packages to confirm correct truck assignment.
• Reprocessed undelivered packages for proper routing.
• Practiced proper lifting and body mechanics.
CCMS – Youth Care Worker
El Paso, TX June 2024 – October 2024
• Maintained safe and structured environment for families and children.
• Escorted clients to medical, intake, and assigned areas.
• Assisted with daily care, supervision, and documentation.
• Built positive relationships with clients.
Alorica – Customer Service Representative (Bank of America)
El Paso, TX December 2023 – April 2024
• Managed confidential customer information.
• Provided accurate banking support.
• Resolved customer issues efficiently.
FedEx Ground – Delivery Driver
El Paso, TX August 2023 – November 2023
• Delivered packages accurately and on schedule.
• Loaded and unloaded vehicles efficiently.
• Verified delivery addresses and labels.
• Maintained delivery records and signatures.
• Followed traffic laws and safety policies.
Orr CLJ – Youth Care Worker / Case Aide
El Paso, TX May 2021 – June 2023
• Organized and maintained case files.
• Entered and tracked data using Excel and Word.
• Assisted intake, transportation, and property departments.
• Supported call center and case management teams.
Alorica – Customer Service / Sales
El Paso, TX June 2019 – July 2020
• Handled inbound bilingual sales and service calls.
• Resolved customer concerns professionally.
• Provided product and pricing information.
Full Beauty Brands – Customer Service
El Paso, TX January 2018 – January 2019
• Assisted customers with orders and inquiries.
• Maintained detailed order records.
• Built positive customer relationships.
Einstein Bros – Shift Leader
El Paso, TX February 2016 – December 2017
• Supervised staff and scheduled shifts.
• Handled cash and daily operations.
• Maintained cleanliness and safety standards.
Cyber Kazoo – Customer Service Representative
El Paso, TX April 2015 – January 2016
• Assisted real estate agents with websites.
• Organized customer information using Excel and Word.
• Scheduled appointments and made outbound calls.
EDUCATION
Coronado High School – El Paso, TX
High School Diploma 2012
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