Technical Operations & Field Service Professional
Resume:
Scott Warden
Fairfax, VA
*****.*.******@*******.***
Professional Summary
Technical Operations and Field Service professional with 25+ years of experience troubleshooting hardware systems, supporting data center and network equipment, and performing hands on repairs in fast paced environments. Strong background in diagnostics, installations, preventive maintenance, logistics, and customer support. Known for reliability, problem solving, and the ability to work independently. Open to roles in field service, technical support, IT operations, logistics, and related areas.
Core Skills
Technical Support
Field Service
Hardware Troubleshooting
Electromechanical Repair
Data Center Operations
Network Systems
Preventive Maintenance
Server Installation
Customer Support
Documentation and Reporting
Logistics and Inventory Control
Forklift and MHE Operation
SAP
Salesforce
Windows Server
Active Directory
O365 Administration
Professional Experience
Warehouse Associate / Forklift Operator
MEI Industrial Solutions / A&A Transfer Feb 2025 – Jan 2026
●Loaded and unloaded trailers using forklifts and pallet jacks.
●Managed inventory across multiple warehouse locations using Salesforce.
●Handled oversized and high value technical equipment; performed rigging and staging.
Logistics Specialist
Treplar – Inwood, WV Mar 2024 – Dec 2024
●Operated forklifts and industrial equipment for production support.
●Performed materials handling, shipping, receiving, and inventory control using SAP.
Logistics Specialist
DB Schenker – Martinsburg, WV Jun 2023 – Nov 2023
●Supported Procter & Gamble production lines.
●Operated forklifts, clamp trucks, and reach trucks safely and efficiently.
Certified Forklift Operator
Amazon Fulfillment – VA & WV Nov 2022 – Jun 2023
●Performed warehouse and inventory duties in high volume operations.
Career Break
Oct 2021 – Nov 2022
●Provided full time care for elderly parents.
Sr. Systems Administrator (Contract)
Westminster School – Annandale, VA Jul 2016 – Oct 2021
●Supported IT infrastructure, servers, and hardware systems.
●Performed diagnostics, repairs, installations, and system recovery.
Sr. IT Systems Administrator
Rand Construction – Alexandria, VA Apr 2015 – Jul 2016
●Supported 300+ users across multiple states.
●Led full O365 migration and system configuration.
IT Facilities and Datacenter Engineer (Contract)
Freddie Mac – Herndon, VA Mar 2014 – Feb 2015
●Installed, decommissioned, and serviced data center hardware.
●Performed rack/stack, cabling, and component replacement.
Data Center Operations II (Contract)
Amazon Web Services – Sterling, VA Jun 2013 – Mar 2014
●Diagnosed and repaired EC2, AWS, and S3 server hardware.
●Installed and troubleshot Cisco, Juniper, Dell, and HP equipment.
Network Systems Administrator (Contract)
PACT, Inc. – Washington, DC Sep 2012 – Jun 2013
●Supported Windows Data Center and virtual servers.
●Provided technical support for domestic and international offices.
Network Infrastructure Analyst (Contract)
International Monetary Fund – Washington, DC Jul 2011 – Sep 2012
●Maintained network hardware, wireless systems, and security appliances.
●Supported Active Directory, group policies, and enterprise systems.
Senior Network Engineer
Sprint – McLean, VA Jul 1995 – Jun 2007
●Installed, configured, and repaired wireless data and network hardware.
●Supported field operations and T1 circuit troubleshooting.
Education
Associate Degree in Information Technology
TESST College of Technology – Alexandria, VA
1993-1995
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