Detail-Oriented Data Entry Clerk with 10+ Years Experience

Amanda McFarland, Data Entry Operator

, 757-***-****, ***************@*****.***, https://www.linkedin.com/in/amanda-mcfarland- a9a033377/

SUMMARY Detail-oriented Data Entry Operator with over 10 years of experience in data management and educational evaluation. Skilled in collecting and analyzing data while upholding accuracy, confidentiality, and production standards. Proven track record in fostering organized environments to enhance organizational efficiency. Seeking to leverage expertise in a remote data entry role to support seamless data operations and contribute to team success. WORK EXPERIENCE

05/2023 – Present Trauma-informed Yoga Instructor, Yoga 4 Change Jacksonville Conduct trauma-informed yoga classes, intertwining physical movement with themes such as forgiveness, gratitude, and vulnerability. Deliver tools to enhance awareness of subtle changes in breathing, heart rate, and bodily sensations.

Collect data pre- and post-class, implementing research-based practices, and communicating effectively with supervisors.

03/2022 – Present Reader/Evaluator, Measurement Incorporated Durham Review, evaluate, and score student responses to standardized test questions across multiple subject areas.

Consistently apply required scoring criteria to student responses on a holistic basis.

Uphold company standards for production, accuracy, confidentiality, and test security.

09/2022 – 01/2023 Reading Tutor, Norfolk Public Schools Norfolk Develop, support, and implement effective reading strategies for grades 6-8. Provide reading intervention support by cultivating a productive, organized, and inspiring learning environment to enhance student reading scores. Collaborate with teachers and staff to maintain precise records, manage key milestones, and ensure consistency in instructional materials. 01/2022 – 03/2022 Customer Service Representative, Empower Greenwood Village Process contribution changes, withdrawals, loans, and communicate essential plan updates and changes to customers.

Assist customers with website and mobile application login issues and offer general troubleshooting support.

Deliver exceptional customer service while maintaining targeted service levels.

08/2021 – 11/2021 English as a Second Language (ESL) Teacher, Norfolk Public Schools

Norfolk

Mentor and educate non-English speaking students by creating and utilizing professional learning materials to enhance listening, speaking, reading, and writing skills.

Administer appropriate assessments to ensure accurate placement and promote student growth in the English language.

Evaluate student progress in alignment with standards established by a global consortium.

01/2021 – 06/2021 Long-Term Substitute, Chesapeake Public Schools Chesapeake Served as a full-time substitute teacher for a first-grade class by assisting in the development of materials, maintaining digital resources, and updating student records.

Facilitated the administration of checkpoint assessments, guided reading groups, and organized breakout sessions for targeted intervention. 08/2017 – 12/2020 Teacher Assistant, Chesapeake Public Schools Chesapeake Supported a virtual kindergarten class by contributing to the instructional design of learning materials and conducting behavioral observations. Streamlined virtual learning by utilizing various professional learning resources across multiple platforms and software programs. 08/2017 – 06/2021 Tutor, Chesapeake Public Schools Chesapeake Provided reading intervention support by fostering a productive, organized, and inspiring learning environment to enhance student reading scores. Collaborated with teachers and staff to accurately maintain records, manage key milestones, and ensure consistency throughout material development. 09/2013 – 06/2017 Tutor & Guest Teacher, Norfolk Public Schools Norfolk Developed lesson plans for grades 1-5 by collaborating with interdisciplinary teams to ensure alignment with curriculum and Virginia standards. Orchestrated small reading group exercises by tailoring educational activities to specific needs, thereby cultivating a dynamic learning atmosphere.

Implemented individualized instruction by conducting checkpoint evaluations, analyzing data-based documentation, and supporting behavioral plans to maintain a learner-centered environment. 09/2007 – 06/2013 Compliance/Business Information Resource Group Associate, American Funds Service Company

Norfolk

Ensured accuracy, usability, and currency of educational, training, and reference tools employed by business units.

Participated in risk management initiatives to detect fraudulent or suspicious activity on shareholder accounts, enforced fraud mitigation policies, researched fraudulent check claims, and made liability determinations with recommendations for business units.

03/2002 – 04/2007 Manager, Team Manager, American Funds Service Company Norfolk Managed associate performance and development, holding team members accountable for their outcomes while applying technical guidelines and procedures.

Collaborated with fellow team managers to establish and implement standardized processes for managing associate performance and growth. 03/1997 – 08/2002 Fund Representative, Senior Account Representative, American Funds Service Company

Norfolk

Reviewed and responded to written and verbal inquiries from shareholders, brokers, and third-party plan administrators.

Participated in system testing for retirement plan processing operations. EDUCATION

06/1989 – 1994 Old Dominion University

Bachelor of Science, Secondary Education & English Norfolk, VA, USA

SKILLS Microsoft Office Google Suite

Adobe Pro Educational software programs

Time Management Attention to Detail

Problem-solving Collaboration

Teamwork Critical Thinking

Data review Data consolidation

MS Outlook Microsoft Word

Microsoft Excel Communication

Accuracy Multitasking

Enthusiasm Adaptability

CERTIFICATES Certified Yoga Instructor (RYT200)

Trauma-Informed

Virginia Collegiate Professional License in English & English as a Second Language (ESL)

Certification in Editing & Proofreading

Youth Mental Health First Aid Certified

The Freelance Copywriter Kickstarter Course

Creative Copywriter Academy

08/2022

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