HR Professional

Samir Sharma, CPHR, SHRM-SCP

Burnaby, BC 604-***-**** *****.******.**@*****.*** https://www.linkedin.com/in/samir-sharma1

Professional Summary:

Strategic HR Business Partner leveraging 10+ years of experience across the employee lifecycle, with extensive experience aligning business strategy with HR services and solutions across aviation, food processing, auto-dealership, engineering, retail and manufacturing, construction and global consulting environments in unionized and non-unionized settings.

Professional Memberships & Certifications:

Chartered Professional in Human Resources, CPHR BC & Yukon, Canada 2021-Present

Senior Certified Professional, Society for Human Resource Management, Canada 2021-Present

Member, Health & Safety Committee, Canada Labour Code 2023-2026

Areas of Expertise:

Performance & Talent Management Employee Relations & Engagement Workforce Planning Employment Legislation Change Management Organizational Cultural Initiatives Succession Planning HR Analytics & Metrics Stakeholder Engagement & Communication Business Development

Enterprise HRIS: SAP HCM, Workday, Oracle

HRIS & Payroll: UKG (UltiPro), Payworks, Bamboo HR, DealerPilot HR

HSE: WorkSafeBC Reporting Tools, EHSQ Systems (Intelex, SafetyCulture (iAuditor)

Recruitment: SupportFinity, Greenhouse, Workday Recruiting, UKG Pro Recruiting, BambooHR ATS Module

General: MS Office Suite (SharePoint, Word, PowerPoint, Outlook)

Professional Experience:

HR Consultant: SupportFinity Inc., Can x Global Solutions Inc.

Independent Consultant, Burnaby, BC Jan 2025 – Present

●Maintained 25% Year-over-Year (YoY) revenue growth by spearheading B2B sales and targeted LinkedIn campaigns across HR consulting, recruitment, and EHSQ portfolios.

●Consulting mandates and successfully expanded client relationships across 3 international markets (Canada, India, and UAE).

●Provided strategic HR guidance to executive teams on organizational design and workforce planning, delivering solutions that minimized operational costs.

●Integrated EHSQ compliance advisory and ISO 9001 audit readiness into service offerings, proactively mitigating client risk.

Human Resources Generalist:

CargoJet Airways Ltd, Richmond, BC Nov 2023 – Dec 2024

●Served as the primary HR Business Partner for four cargo stations (Vancouver, Winnipeg, Saskatoon and Regina totaling approx. 450+ employees), providing daily consultation that strong HR program adherence.

●Served as the primary resource for Canada Labour Code and Aviation Security regulations, auditing and updating internal policies to ensure proactive enforcement and compliance with legislative standards.

●Provided weekly strategic coaching to 8 Directors and Managers on best practices for performance feedback and disciplinary actions, leading to greater consistency in management decisions.

●Managed a high-volume caseload of 15+ active WCB/STD/LTD files across 2 operational sites, minimizing lost time and ensuring 95% successful return-to-work (RTW) adherence to established medical protocols.

●Co-Chaired the Joint Health & Safety Committee (JHSC), which successfully implemented a new near-miss reporting system that contributed to maintaining a zero lost-time accident rate for the year.

●Oversaw full-cycle recruitment for high-priority operational roles (e.g., Ramp Agents, Maintenance Technicians), utilizing job fairs and outreach to reduce the average time-to-hire by 15% in a competitive market.

●Redesigned the onboarding process to integrate mandatory security and safety training earlier, achieving a 100% compliance rate for essential certifications prior to new hires commencing work on the ramp.

Professional Experience:

Human Resources Generalist: Continued

●Improved HR data accuracy by 10% by implementing a streamlined document management system for staff changes and new hires, directly supporting accurate and timely payroll processing.

●Led the research and implementation phase for a new employee recognition program, resulting in a 7% increase in post-program employee engagement survey scores.

●Administered the Oracle-Based LMS to ensure 100% completion rate for mandatory annual safety training (e.g., WHMIS, Working at Heights) across the production workforce.

●Collaborated with Head Office to standardize the progressive discipline framework across all operational hubs, ensuring consistent application of policies for a national workforce.

●Managed complex employee relations cases (including attendance, substance, and conduct issues) within the regulatory framework of the Canada Labour Code, ensuring fair application of policy. Successfully mediated disputes and conducted investigations into staff grievances, resolving high-level conflicts without escalation to third-party arbitration, protecting company resources.

Human Resources Generalist:

Conagra Brands, Richmond, BC Sep 2022 – Nov 2023

●Served as the primary HR Business Partner for the Production facility (totaling 250+ employees), providing daily consultation that ensured 95% HR program adherence.

●Trained 10+ new Team Leads on harassment prevention, conflict resolution, and progressive discipline, resulting in a 30% decrease in basic policy inquiries escalated to the HR office.

●Coordinated with Finance and Compensation teams to conduct an annual wage analysis, providing data that informed the next collective bargaining agreement negotiations.

●Supported the implementation of DEI initiatives by coordinating and tracking mandatory Unconscious Bias and Inclusive Leadership training for over 250 employees, achieving a 95% completion rate across all functional teams for the facility and reviewed policies to ensure compliance with provincial Human Rights Legislation.

●Generated monthly HR Dashboards using Workday/UKG data (turnover, overtime, and shift efficiency), providing plant management with insights that led to a 5% optimization of staffing levels on the night shift. Ensured data integrity in the HRIS by auditing and maintaining all employee records, supporting accurate payroll processing for a multi-shift manufacturing operation.

●Managed the annual performance review cycle for 250+ hourly employees, achieving a 92% on-time completion rate by coaching supervisors on the new performance management system.

●Collaborated with 4 external staffing agencies to manage the recruitment pipeline for production roles, meeting staffing targets during a peak season without exceeding the recruitment budget.

●Coordinated and tracked mandatory safety and food handling certification training for all production staff, ensuring the facility met all regulatory requirements ahead of the annual audit.

●Managed the Alchemy LMS (Learning Management System) to ensure 100% completion rate for mandatory annual safety training (e.g., WHMIS, Working at Heights) across the production workforce.

●Identified and addressed a critical absenteeism trends using HRIS reports, which, through targeted coaching, stabilized shift coverage and improved operational reliability. Successfully investigated sensitive employee complaints ensuring fair resolutions and mitigating potential legal exposure.

HR Generalist & HRIS Specialist:

Brian Jessel BMW and Pre-Owned Auto-Dealerships, Vancouver, BC

Nov 2020 – Sep 2022

●Led the administration and maintenance of the Dealer Pilot HRIS system, ensuring data integrity for payroll and benefits administration across 250+ employees.

●Designed and maintained custom HR reports (e.g., turnover by department, exit interview trends) that provided management with actionable data for targeted retention strategies.

●Streamlined the onboarding process for all new hires, reducing administrative errors and achieving a 98% completion rate for compliance paperwork prior to the hire date.

Professional Experience:

HR Generalist & HRIS Specialist: Continued

●Managed the full benefits administration cycle, successfully advising employees on complex offerings (eligibility, claims, coverage) during the annual open enrollment, resulting in zero major benefit discrepancies.

●Co-Chaired the Joint Health & Safety Committee (JHSC) and initiated a new risk assessment protocol that led to an improvement in the dealership's WorkSafeBC audit score by 12 points.

●Conducted a comprehensive review and update of 10+ company policies (e.g., attendance, electronic communication) to ensure full compliance with updated BC Employment Standards Act regulations.

●Managed and executed the annual performance review cycle, coaching 20+ managers on effective feedback delivery and ensuring consistent application of the performance improvement plan (PIP) process.

●Led full-cycle recruitment for all departments successfully filling over 40 requisitions annually and improving candidate quality for technical roles.

●Managed the administration and application process for employee work visas (CEC and PNP classes), ensuring compliance and securing vital talent for specialized service technician roles.

●Collaborated on the rollout of a new compensation structure for the Sales team, successfully communicating changes and updating the HRIS system to ensure seamless implementation.

●Provided first-line support for employee relations, successfully resolving issues and performing necessary coaching and disciplinary actions, mitigating legal risk in all termination procedures.

Regional HR Generalist - Deputy Manager HR:

Videocon Industries Ltd, India Aug 2015 – Jan 2017

●Served as the primary HR Business Partner contact for all HR, payroll, benefits administration activities for 250+ regional sales and commercial employees. Achieved annual cost savings of over $50,000 by successfully insourcing 90% of recruitment for non-exempt roles, dramatically reducing agency billable hours from 200+ to less than 15 per month.

●Structured and negotiated approximately 50 salary offers and dozens of relocation packages annually, ensuring competitive compensation while adhering to strict regional budget guidelines.

●Managed full-cycle recruitment for the region, including coordinating annual campus recruitment drives that secured high-potential entry-level talent for core business functions.

●Boosted HR administrative efficiency by 67% by developing online forms and optimizing the HRIS, which reduced employee data processing time from 15 minutes to 5 minutes per employee.

●Designed and launched a new tiered awards structure and morale-boosting programs that were cited in exit interviews as a driving factor behind a 5% improvement in employee retention rate for the region.

●Analyzed regional workforce planning data to identify critical skill gaps and developed HR action plans (training and recruitment initiatives) that ensured the business met its strategic staffing goals.

●Served as the regional compliance expert, ensuring all HR programs and policies adhered to local Employment Standards and Occupational Health and Safety Standards.

●Implemented a structured internal communication program that fostered positive dialogue, reducing miscommunication and contributing to a highly cited teamwork environment.

HR Generalist & HRIS Specialist - Assistant Manager HR & IT (Corporate):

Havells India Ltd, India Jul 2012 – Aug 2015

●Led the blueprinting and information-gathering sessions for the SAP-HCM rollout across multiple business units, utilizing the ASAP methodology to accurately define business requirements.

●Successfully configured SAP HR modules including Personnel Administration (PA), Time Management (TM), and Payroll, specifically implementing Quotas and dynamic actions to automate policy enforcement.

●Configured and tested the integration between SAP HCM and Financial (FI), Plant Maintenance (PM), and Organizational Management (OM) modules, ensuring seamless cross-functional data flow.

●Executed full-cycle testing (UAT, Regression, Integration) for SAP HR End-To-End Processes, identifying and resolving 20+ critical configuration issues before production go-live.

Professional Experience:

HR Generalist & HRIS Specialist - Assistant Manager HR & IT (Corporate): Continued

●Developed and tested payroll audit tools and pay journal configurations within SAP, improving the accuracy of monthly payroll processing and audit transparency.

●Developed custom HR reports using HR ABAP and Ad-Hoc Query, providing leadership with previously unavailable metrics on Enterprise Compensation Management and workforce planning.

●Provided advanced support and configuration for key functional areas, including SAP HCM ESS/MSS (Employee/Manager Self-Service) and the Learning Solution (LSO) module.

●Managed the full life cycle of recruiting, successfully filling high-demand technical roles (Developer, QA) in the Electrical, IT, and Telecom sectors under tight deadlines. Built and maintained a robust candidate pipeline using cold calls, networking, and digital platforms, leading to a 20% increase in qualified referrals for niche roles.

●Maintained real-time accuracy of the Applicant Tracking System (ATS) and generated monthly Recruitment Reports by reviewing internal databases and HRIS/HRMS data. Created and supported the Development and implementation of the Performance Management Process under senior management guidance, establishing a formal review structure for employee evaluations.

Other Professional Experience:

Logistics Coordinator,

LFL Group Distribution Centre, Delta, BC

2017 – 2020

Education:

Certificate in Human Resources Management, Simon Fraser University, Vancouver, BC 2019

Master of Business Administration Degree in Human Resources Management:

IFIM Business School, India 2009

Bachelor of Business Administration Degree in Human Resources:

IASE Deemed University, India 2006

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